Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Was excited. Got disappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life sucks. Kept freezing on me too. I wanted this for diablo 4, but i couldn't get it to run even in turbo mode. I updated windows, the bios and the amd drivers. Not sure if i got a bum unit, but returned it either way.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KCkc,
Our extended apologies for the inconvenience you're currently going through with the device not working in turbo model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend performing a Bios update which will improve system stability.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0029) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Best tbing ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this handheld! So much better the the steamdeck.
I would recommend this to a friend - Pros mentioned:Overall performance
Just get it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little machine, my fiance really enjoys it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Very comfortable to play for hours. Amazing graphics
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works better than i expected its better than my desktop pc lol
I would recommend this to a friend - Pros mentioned:Overall performance
Best Hand Held out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Im able to play CoD at work while on downtime
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handle gaming PC I've ever owned ant tried so far
I would recommend this to a friend - Pros mentioned:Overall performance
All great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Quick delivery and amazing product! Better than competition!
I would recommend this to a friend - Pros mentioned:Screen quality
BLOWN AWAY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device!! Able to play most of the games on high settings.
I would recommend this to a friend Pick one up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a couple of tries to get one where the buttons didn't stick but I noticed the third one had premium joysticks and the buttons sounded slightly different. I think ASUS decided to use different components. I would highly recommend purchasing one. It runs on Windows 11 so if you're familiar with Windows OS using the ROG Ally will be a breeze.
I would recommend this to a friend- Pros mentioned:Overall performance
ROG ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming device. Performance wise its better than steam deck.
I would recommend this to a friend - Cons mentioned:Sd card reader
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but sd card reader is gimped. Not really sure. What to do with that.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kyle R,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the issue you're experiencing with the SD Card slot. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0538" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues - https://www.asus.com/support/faq/1051166/
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you I like the new asus rog Ally is a good device
I would recommend this to a friend - Pros mentioned:Portability
Mini PC !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is a mini PC it’s great ! I Can play in bed whenever.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really great, takes a while to set up ! I definitely love it !!!!
I would recommend this to a friend - Pros mentioned:Overall performance
It works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and plays games like a Steam Deck or Budget Gaming Laptop.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful for the size it is but a very good product i play it daily
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I've made this year, very good product.
I would recommend this to a friend - Pros mentioned:Overall performance
Best portable gaming console on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as gaming handheld and as a portable work unit at the same time
I would recommend this to a friend - Pros mentioned:Overall performance
Winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good windows gaming handheld! Highly impressed with the graphics!
I would recommend this to a friend