Customer Ratings & Reviews

Great performance it does whatvi need and wanted happy to have it

Other than dealing with windows 11 this is a beast of a machine!!!

Not much of a review person, but i thought this would be important to write out for the next person thinking about buying an Ally. I was so excited about this device for many reasons. I chose this over a steam deck and waited for it to come out. I got it, opened it, and turned it on. I waited 5, 10, 20 minutes for the ASUS symbol to go away but i wouldn’t. I hard reset it and it did the same thing. After the 3 rd try, i finally got it to start up past the loading screen. The problem i had now was that it was a white screen & nothing was popping up. I turned it off and on 5,6 times but kept getting this white screen. I shut it off and connected to power for the night. I then went and did some research, but there isnt much out there just yet. Reddit was the most helpful (per usual), but since its only been out a month or two, it was more of a working forum than solution based. The next morning i got up and turned it on. To my surprise, it booted up and let me set up windows. I wasnt going to question it, but i did wonder if that white screen was goibg to become a concern. I downloaded a few games to try after the setup an optimization. Maybe it was just the games i was playing, but it wouldnt recognize the joycons in game. One game i tried playing was 2K 23 PGA - just wanted to see visuals and how it ran. When trying to pull back on the joycon to swing the club, it was just a cursor… no matter what i did, the game wouldnt recognize the difference between a cursor and a club. I backed out of the game and turned it off to run errands and do some more research to see how much of what was happening was user error vs console. When i came back i continued to get the white screen. At that point (24 hours into owning the Ally) i decided to return it. Im a PC gamer and canwork with windows (and all the challenges) pretty well. This, however, was not that. I couldnt play the few games i tried, white screened more times than i can count, and did a good amount of research in a small timespan (to which reddit was more helpful than ASUS). I loved the graphics, the iconic ROG performace dashboard, the quality of the build, and the fact that i could download almost everythibg i wanted + use it for netflix on flights… all in one package. However, many of the basic functions that youd righfully expect a new system to have/work, did not. Overall, the ally is heading in the right direction. Once they can figure out how to make the consol run, theyre in business. P.S. When i returned it at Best Buy the next day, there were six other open allys on their return shelf. I hope this helps someone whos debating their next generation handheld purchase. Shout out to all the reddit people who take time to help their fellow gamers, we appreciate it

Works really well and my child loves it. It was worth buying

Awesome portable pc; windows platform makes it so easy to use

Controller is incredibly intuitive on all UI, compatibility is near seamless via the custom armory crate overlay, and any faults I've ran into are due to software manufacturer issues(PS remote play only works with official PS4/5 controllers, so does not detect onboard controller)

Exactly what I was looking for for games excellent display

great system battery is managable if you play older games on 15 hz or 10 hz

Overall good product, could’ve used just a tad more cleaning before reselling

Plays all the games i want to play and more. Would recommend

Best ever purchase I love it better than Nintendo switch.

I can only say that it is perfect. My husband was so happy :D

Amazing handheld! Can’t get enough of this thing!!

For it to be hand hold mini pc its not bad i don’t regret buying it

Best Buy for Windows Gaming Handheld! Much better than SteamDeck!

Another powerhouse to add to the collection but more customizable

Great device, been playing a lot of games I would otherwise not.

I really love it i play with it every day and every chance I get

Best game boy slash mobile PC slash palm the best of the best

Excellent product to play portable and out of home