Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Not bad but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls and buttons on the steamdeck are more polished and feel better. The ally's only major benefits are the o.s. ( you can use xbox game pass with no issue) and the screen ( screen is fantasti )
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JasonV,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0065] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Bwtter then then steam deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life but worth it lol i would buy again!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Better than I expected!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast of a machine, you wont be disappointed a must buy
I would recommend this to a friend Great handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far, one of the best handheld devices I've had in a while. Does not heat up as much as I thought it would for a "mini" computer. The only issue I have is the lack of built-in memory. There is a slot for SD cards, but i feel that as a handheld, it partly defeats the purpose of being a portable device.
I would recommend this to a friend- Pros mentioned:Overall performance
Must Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than i expected despite all the launch problems
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its my first handheld, but man is this handheld awesome
I would recommend this to a friend - Pros mentioned:Overall performance
Great pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great alternative for console more options to play
I would recommend this to a friend - Pros mentioned:Overall performance
great system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great system, a pc in your hand able to run AAA games
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I have had zero issues with this item.
I would recommend this to a friend - Pros mentioned:Overall performance
Games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system and best deals from bestbuy love it
I would recommend this to a friend The ROG Ally has a striking all-white design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally has a striking all-white design. RGB lighting under the two analog sticks stands out nicely against the white chassis. The front air vents are strategically placed near the bottom and direct your eyes toward the screen, which is a nice touch.
I would recommend this to a friend- Cons mentioned:Sd card reader
Item has a known DEFECT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a big fan of the machine. I thought the specs and the ability to play other PC games was a big plus over the steam deck. I actually bought several units as a gift for my relatives. I did notice that even though it was widely reported, the microSD card have a high failure rate. Although it was covered under warranty, I sent the unit back to ASUS through Geeks Squad back . They declined to repair the issue stating that there was another damage remote they found on my unit (non-existent since it was inspected by the Geek Squad). If you do the research they fail to have addressed the problems . Do your research or wait till ASUS addresses the problem.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dizcord,
Thank you for your comment.
We certainly understand your disappointment with the quality of your customer service experience with your seller and the inconvenience this may have caused. We are fully-aware of the card reader slot problem and a hardware fix was already released to resolve this issue. If you are having issues with the SD card reader, we recommend you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
So many possibilities.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do many possibilities. Loving this power in my hands.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC for gaming!! It is very Powerful.
I would recommend this to a friend - Cons mentioned:Battery life
Not what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WAIT, I just returned mine!! Overall, this device is a great concept, but the portability sucks. 1) the battery life - you’re lucky if you get 1 & 1/2 hours of play time off the charger when playing on the higher settings. 2) Even with the high settings, you’re lucky if you get 30 FPS off the charger. I may reinvest in one in the future if they figure those things out, but I do not think the current product is worth the price. If you’re impatient and still looking to purchase something, I’d get a gaming laptop or gaming desktop
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Waited decades
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the power verses size. So small and very fast.
I would recommend this to a friend - Pros mentioned:Portability
the best for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it the best for gaming portable asus rog ally
I would recommend this to a friend - Pros mentioned:Overall performance
asus rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast device! Play any game! Awesome display!
I would recommend this to a friend - Pros mentioned:Overall performance
Is perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is perfect, i love this console. Asus is the best.
I would recommend this to a friend - Pros mentioned:Portability
ROG Ally Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. Perfect portable gaming gadget.
I would recommend this to a friend