Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would definitely recommend to friends and family
I would recommend this to a friendNice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, Has a good amount of gpu power for on the go gaming
I would recommend this to a friendBest portatil console
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La mejor consola portatil que alguien pueda comprar
I would recommend this to a friendGreat purchase so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hard and software I love it and have had no major problems.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it my mom bought it as a gift now I play it every day
I would recommend this to a friendShannon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays aaa games very good with ryzen extreme processor
I would recommend this to a friendGreat for gaming on the go or at home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic gaming handheld but requires better support from ASUS.
I would recommend this to a friendDidn’t come with the charger like it stated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite it not being a brand new product, I was told it would come with at least the charger for the item (It did not). Still satisfied with the product I guess
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear OPatino,
We are sorry to hear that you did not receive your unit charger. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0408) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Great machine, worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, holds a charge really well, absolutely love it!
I would recommend this to a friendRog Ally is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing product, love it already such a super fast product
I would recommend this to a friendI love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best portable console , the use with Windows 11 is perfect
I would recommend this to a friendi Love It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming console and graphics are amazing
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it just make sure you you check for updates.
I would recommend this to a friendGreat gaming handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld with tons of compatibility and feels great to hold.
I would recommend this to a friendAwesomely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast downloads. Beautiful design. Very comfy. I loved it..
I would recommend this to a friendDated device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally was terribly slow and had a difficult time playing games. I was so frustrated by how slow it was, it took forever to do any updates. Even at the lowest settings, it struggled to play various games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Erik,
Thank you for your feedback.
We do understand your disappointment with this ROG Ally and the inconvenience this may have caused. If you are experiencing speed or performance issues and unable to play games, check if Windows, drivers, BIOS and games are up to date. Updates for the ROG Ally are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good game console, very good experience and looks cool
I would recommend this to a friendGreat for first time pc gaming owners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, love the feel and the visuals are perfect!
I would recommend this to a friendI liked so far… but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked so far but I would like a better OS like the steam deck…
I would recommend this to a friendEverything and more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer this is the best CPU ever and more
I would recommend this to a friend