Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Not wort it better options out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok heres my honest review on this product. I purchase it play with it at first very enjoyable but then. The issues started the device would start to freeze. And hang up i would trouble shiktnit reinstall drivers reinsrall games even did factory reset workmok forna couple days then sterted again. Different fames not just one but what st me on giving up is the sound started to fail crackling
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nelson,
We're sincerely sorry to hear about the performance issues you're having with the ROG Ally. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We recommend following the steps in the FAQ below to troubleshoot the issue.
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0137" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/FAQ/1038855/
Get steam deck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never buy unless u wanna be disappointed, it breaks after a couple months and it’s slow in general. also it has so many bugs in general holy is it ssa* just get the steam deck
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Danii,
We sincerely apologize for the performance issues you've faced with the ROG Ally and for the inconvenience this has caused you. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. It is recommended that the BIOS and firmware be downloaded and updated for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0419" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
Steam deck is superior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and return. Good specs and price but OS integration with controls is lacking. A lot of config needed. Steam deck is more pick up and play where this needs tinkering
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Json,
It is really unfortunate to hear that you were having a poor experience with and subsequently returned the ROG Ally. That is definitely not the kind of experience we want our customers to have with any ASUS product. Please note that there will be future updates that will improve overall system stability, performance and usability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0040" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so finiky and had to change setting for each game played. Convinced my daughter to return it and i built her a real gaming PC.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Yoyo,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0208" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Extremely Disappointed with ASUS ROG AllY Extreme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently pre-ordered the highly anticipated ASUS ROG Ally Extreme and received it with high hopes, only to be met with utter disappointment. From the moment I unboxed it, it became clear that something was seriously wrong. The console wouldn't even switch on, leaving me frustrated and questioning the quality control of ASUS. Sincerely hope that ASUS takes these criticisms constructively and takes the necessary steps to rectify these issues, both for their own reputation and for the satisfaction of their customers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Benny,
Thank you for bringing this to our attention and I certainly understand your frustration. Please elaborate on the symptoms your system is currently exhibiting and the troubleshooting steps you've gone over. Have you tried charging the system? Please know that all ASUS products are manufactured with materials that comply with industry's quality standards and each one undergoes intensive quality control testing and inspections, this is a random problem. Should you need any assistance sending the unit in for warranty service, You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of youtube videos and reddit posts about the issues this thing has are not unwarranted. This thing is a PAIN. Get a laptop. Thank me later.
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Premature birth... :\
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. Performance? Fans? Heat? Terrible. It looks pretty good.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us atcustomerloyalty@asus.comand include the case number "N2306018159-0315" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Bateery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant even play two games without having to recharge the battery!! Deff returning it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe35,
We're sincerely sorry to hear that you were experiencing battery life issues with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0100" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
1st Rog defective.. maybe the 2nd will be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On battery, at least three times in a row (ordered a replacement after the 3rd attempt) system would fail to get pass the logo screen. Let this go on for about 5-10 minutes a pop. Hoping it was a defective unit and hoping the 2nd one does not do the same.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jhand187,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections. To resolve the system hanging up while in battery mode, please try to load default settings in the BIOS. Also, ensure Windows and drivers are up to date. If problem persisted after performing these steps, this is a randm problem. Hopefully, you will receive your replacement unit.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great potential, currents trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 12 hours and its nothing but problem after problem. Can't play Gamepass, or anything else since it wont recognize the built in controller. Hours of updates semmed to only make things worse. All this did was make me appreciate the Steamdeck more
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valkron1,
We do understand your disappointment and the inconvenience this may have caused.
If you are experiencing problems and unable to play games after installing updates, please update the BIOS to v319 if outdated. The BIOS is available for download at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/. If this step was already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Windows ruins another good device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11. All you need to know. It makes everything a headache requiring keyboard with USB-C connection or USB-C hub with a keyboard transition to be able to boot the first time. It only gets worse.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Benjamin O,
We sincerely apologize for the issues you're experiencing with the ROG Ally and for the inconvenience this has caused you. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problem, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409029876-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Software
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need USBC keyboard to set up. Buggy software games keep crashing. Terrible experience.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matty,
We regret to learn that your experiencing crashing issue , We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence Please follow the troubleshooting steps in our FAQ:below, If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.Please refer to this case number (N2306015762-0017)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1050046/
Awful software optimization and lousy support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful User Interface, ASUS support sucks, softwarecand hardware issues galore. As a PC user for decades, having to tinker with settings to get every single game to run without crashing is awful for a device like this. I don’t mind tinkering on desktop but I would expect this device to run better from the start.
No, I would not recommend this to a friendNot the droid you're looking for...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Littered with QC issues. Terrible bolt on UI. Extremely uncomfortable to hold. Horrible loose joysticks. Stay away.
No, I would not recommend this to a friend- Pros mentioned:Overall performance, PortabilityCons mentioned:Battery life
The GOAT with a few Caveats
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ROG Ally is my new best friend. I’ve always loved handheld gaming but also loved PC gaming. While there are other PC handhelds out there, some of which I have owned, none strike as beautiful of a balance as the ROG Ally. Excellent performance, gorgeous display lightweight, and decent battery life. Let’s start with performance. Performance Further down you will see what performance was like on a per game basis, but overall I experienced solid performance across the board when using the 15w Performance setting. There are 3 different power settings provided in the very handy pop up menu, 10w Silent, 15w Performance, 25w Turbo (30w when plugged in). I found myself most of the time using the 15w mode as it was the best balance of performance to battery life. Most games required 15w or higher if you were looking for more than 30fps although 2D games like Spiritfarer achieved 60fps on 10w no problem. As far as FSR (FidelityFX Super Resolution), I found some games could take advantage of it like Control to get that boost in performance and fidelity when playing at 720p while others like Persona 5 Royal did not look good when using it so I had to stick with 1080p no FSR. Each game does take a certain amount of tinkering to find optimal settings, but that’s something I’ve never minded doing. Check out the data below on performance and settings, I tried to apply a larger swath of game types to testing. Performance Data: Control: Ultimate Edition - 15w Performance, Medium Quality, 720p, FSR = 45fps Fights in Tight Spaces - 15w Performance, 2x AA, 1080p = 90fps Persona 5 Royal - 15w Performance, 1080p, FXAA, Shadow Quality and DoF Low = 50fps Final Fantasy VII Retrograde - 15w Performance, 1080p, Texture High, Shadow Low = 60fps Citizen Sleeper - 15w Performance, 1080p = 60fps Spiritfarer - 10w Silent, 1080p, High = 60fps User Experience Asus has done a fantastic job of adding features on top of Windows to be able to control settings and operate Windows in a handheld touchscreen fashion (which Windows typically doesn’t handle well). The Armoury Crate is a universal launcher that surfaces all your games and game stores in one place so that you don’t have to flip between several different launchers to remember where your game is installed. It does a great job of keeping you out of Windows as much as possible to spare you the headache, but easily lets you access it whenever necessary. A problem that does arise though is that because it is Windows with Asus sprinkled on top, you have to update multiple things in multiple places. You have Windows updates, Armoury Crate updates, AMD updates, on top of all of your launcher updates then game updates. Overall I appreciate having Windows on the machine as you don’t run into issues playing games that have DRM such as Diabo IV, MW Warzone, and Apex Legends. Although I could really use not having to delete all the bloatware that comes with Windows. Battery Life This is a handheld and while it has amazing hardware inside with that sweet sweet RDNA 3 architecture, the downside is that with more power comes less battery life (usually). Compared with other handheld gaming consoles, this is likely towards to bottom. It’s not terrible, but definitely middling. With the above games at the above settings, I got the following battery life figures (your mileage may vary): Battery Life Data: Control: Ultimate Edition: ~90 Minutes Fights in Tight Spaces: ~2 Hours Persona 5 Royal: ~90 Minutes Final Fantasy VII Retrograde: ~1 Hour Citizen Sleeper: ~2 Hours Spiritfarer: ~3 Hours They improved it with software since sending the initial review units out so I imagine it can be further improved with updates. Again these numbers are at 15w (or 10w with Spiritfarer). 25w performance should only be used if you have a full battery and are 30 minutes or less away from your next charge. When using that mode, I really just do it plugged in. Final Thoughts Despite the caveats I’ve mentioned, I still really love the Asus ROG Ally, it’s my new best friend that I carry all around the house. I’m looking forward to traveling with it too since it’s so compact and lightweight compared to other PC handhelds. For me, battery life matters less as I am usually within reaching distance of a charger and being plugged in doesn’t bother me. At night in bed, I’m usually playing something chill like Citizen Sleeper or Spiritfarer so I’m not sweating battery life. The display is beautiful, although I only notice the 120hz refresh rate when in Windows or plugged in as most games in unplugged mode do not reach that fps. It’s an incredible device that does have a lot of trade-offs that I’m willing to work with by tweaking settings. If you’re ok with that and want a PC gaming handheld, this is the portable for you!
I would recommend this to a friend 14 Hours later amd still havent played a game
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst purchase ive made. I bought it to play Civ IV absimple game and it took hours tonload amd upon installation O received a graphics catd errr on a gaming pc. Lots of others apparently have a similar issue because twindows updates make the card unreliable. Horrible device and pointless purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Artoo,
It is really unfortunate to hear about your disappointment with the ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0129" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Updates are broken, to much hassel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this thing after weeks of failed uodates, clunky sticks and poor battery life
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Katt,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0242" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Every game crashes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the device was nice other then every game I launched crashed within 5 minutes no matter if I updated everything or not.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SplitHorizon,
We sincerely apologize for the performance issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue.
Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUs to further investigate the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0158" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038855/
- Cons mentioned:Heat dissipation
Lots of issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joystick not working overheating screen black took back 3 times not worth the headache went with laptop instead
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jadarretha,
I'm sorry to hear that you are experiencing issues . All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018159-0114) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
- Cons mentioned:Software
Don’t bother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is terrible and software is buggy. Better off buying a switch.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability.
We want to make your experience with ASUS a better one. Based on the issue described, we recommend updating the BIOS. It is recommended to download and update the BIOS and firmware for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
Version 337
12.12 MB
2024/03/05
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs for further assistance.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0286" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/