Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Mini gaming PC heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld gaming PC! Plays AAA games at a good resolution! What more could you ask?
I would recommend this to a friend - Pros mentioned:Overall performance
Great device with lots more potential
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic handheld gaming setup with solid specs. It already has great performance, but further optimization will only improve things.
I would recommend this to a friend - Pros mentioned:Overall performance
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this device I haven’t had any problems with it & the graphics are great over all I think it’s a great device.
I would recommend this to a friend - Pros mentioned:Game compatibility
ROG ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good choice for a handheld gaming PC it runs most games really really well
I would recommend this to a friend - Pros mentioned:Overall performance
Z1 Extreme is not an overstatement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a beast. Highly recommend it. Will run any game you through at it within reason.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to play AAA games on a protable pc is nice. Can game on the go.
I would recommend this to a friend - Pros mentioned:Screen quality
Asus Rog ally z1 extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great for on the go gamers great screen resolution and speaker
I would recommend this to a friend Great gaming portable PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming device, cannot beat the flexibility of having launchers, xbox game pass and steam on this device. Adding a dock makes it a full desktop replacement in no time. I added a M.2 L bracket and upgraded the storage to 2 TB. Process is straight forward but takes a while, well worth it. Reddit is a great source to answer all questions!
I would recommend this to a friend- Pros mentioned:Overall performance
A perfect machine!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing..... Nothing stop this beast. You can run every game you want to play.... All games In high quality....,
I would recommend this to a friend - Pros mentioned:Overall performance
Ally Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ally rog . Fastest gaming handheld I have ever had kids love it wife loves it. We all love it. Thank you ASUS ..
I would recommend this to a friend - Pros mentioned:Overall performance
This is the one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! What you waiting for ? If you want to play call of duty in the bed then get it.
No, I would not recommend this to a friend - Cons mentioned:Sd card reader
1st Ally Failed after 10 days.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having such a hyped up launch, I’ve been disappointed. I sold my steam deck for this, and am currently reconsidering purchasing one again as a back up for when I inevitably have to send this in for repairs. I preordered when they first announced and picked up on launch day. I had to exchange it on day 12 for a failed SD card reader. When I got my replacement I bought the 3 year geek squad warranty. I don’t usually purchase warranties because I tend to buy products from companies I feel that have a good reputations. My first two weeks of experience as a first time asus customer was thankfully remedied by Best Buy. Still such a nice piece of hardware though, but I recommend you purchase the geek squad warranty if you plan to have it for the next 3 years. I would still recommend the Ally for anyone who wants to do windows gaming but with a caveat. Buy the extended warranty!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nate,
We are sorry to hear that you are disappointed with the ROG Ally. This is definitely not the experience we want any of our customers to have and we are happy to hear that you were able to get a replacement unit. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0032" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Has potential… but no
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I solely play Warzone … and its literally impossible due to the software bugs. Game will continuously crash game after game. I’ve had mine for about 4 months now. Save your money and wait until ASUS can produce a quality hand held, other wise just get a steamdeck. You might regret your purchase after trying so hard to like it. The battery life is also terrible. Defeats the pupose of a hand held.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BrianD,
Thank you for your feedback.
We do understand your disappointment and the inconvenience this may have caused. If you are unable to play Warzone and other high-end games and experiencing stability issue with the device, check if Windows, drivers, BIOS and games are up to date. Updates for the ROG Ally are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, please ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Storage capacity
Rog Ally'd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and specs. Truly a great handheld, wish the ssd had more storage.
I would recommend this to a friend PC on the go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Imaging an xbox control had relations with a laptop. 10/10 keeps me gaming in bed while I pretende to watch tv with the wife.
I would recommend this to a friend- Cons mentioned:Sd card reader
Great Device when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model. It will continue to eat your SD cards and have a failed SD card reader. I have sent it in for repairs twice and I will be asking best buy for my money back. Instead, buy the Ally X. It doesn't have the same issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Paul,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you need to send the ROG Ally twice for card reader issue. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. We are aware of the card reader problem and this has been resolved by a hardware fix. If you are still experiencing issue, this is random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have sent the console in once for sd card issues, no big deal. Took about 2-3 weeks, and I was very hopeful when I received it back from best buy after repairs. I put 5-6 hours on the console, booted up forza horizon 5 and choppy terrible framerate. I double checked that the game was installed on the ssd and not the micro sd card again. Booted up once again and framerate was between 11-19fps on low settings at 720p. Then as I went to drive the car in game the console turned off. I tried to power back on the stick lights lit up and it shut back off. This went on for about an hour and I have again just dropped off to be sent out. I really wanted to love this console, but ultimately its made me fall in love with my steamdeck again.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld on the market, runs my steam library and GamePass. Runs the latest games with ease.
I would recommend this to a friend Best handheld Ive purchased yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a flawless unit from the begining. Up graded it to 2tb fresh out of thr box. The cloud restore was amazing and fast. So far every game i have played has been quite enjoyable. Diablo IV has been what ive played most and its flawless. Fallout 76, High on Life, and switch emulation play amazing aswell. The spacial audio sounds great. The first of 3 handhelds Ive bought and only one Ive kept. Only issue I see so far is the led ring is turning black from the joystick rubbing it.
I would recommend this to a friend- Pros mentioned:Portability
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much. It’s easy to carry and play everywhere. I don’t need to buy a super expensive pc for 3A games anymore.
I would recommend this to a friend