Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9063 reviews
(9,063 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Versatile Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for what it is! I primarily use it to stream my more powerful gaming pc and PS5 from the couch or bed. However, i can run most games natively albeit with some tweaking if I don't have an internet connection. I will say if you plan to only use the device to stream your gaming pc, do yourself a favor and get the non extreme version. Definitely a better version of the ps portal which is another reason I was even considering such a device.
I would recommend this to a friend Rated 4 out of 5 stars
Pretty amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is still a surprisingly powerful device. It can run all older games without any compromise, newer games can run with higher fps with some graphic downgrades. It is amazing to be able to play PC games while not being tied to the desk. Navigating windows using a relatively small screen and touch controls sometimes is pretty cumbersome. Some ui elements sometimes do not display correctly or are beyond the screen limits. The main downside is battery life. It lasts a little over an hour when using full power of its hardware. You can get around 2-3 hours with reduced settings. This problem is solved with a good power bank, which can double the runtime of this device. Another issue is I guess you could call quality control. Right speaker has an intermittent issue of working at a reduced volume, which started happening from almost the day of the purchase. Software updates could not fix the problem. These devices also have problems with memory cards and card readers, since they fail at a high rate because of overheating due to poor placement. I discovered that my card reader did not work few months after the purchase, when I decided to expand the storage. Currently my ally is in service to address these two issues, hopefully it will come out fixed. Turnover time is up to 4 weeks, so keep that in mind.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Beat my expectations
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful little handheld. Battery life isn't great (you'll see pretty much every other review mention this - just get a battery pack). Performance is great - sound quality is phenomenal and I'm an audiophile so I was blown away by it. Could use some tweaks to the menus - but great. I use mine for emulating and older modded games.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love PC gaming, and this thing makes me a fan of handheld gaming. It's the best specially when I don't want to turn my PC or consoles on. I can sit in bed and enjoy my games. I can't stand the battery life. It's about 1 hour to 2 hours on one charge but that depends on the wattage you use. I personally use 15-25 off charger but usually I'm charging to get the full 30 wattage. This thing is a power house. It can handle almost any game I throw at it..... yes, even Cyberpunk 2077. I'll definitely recommend it to anyone on the fence about it.
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 5 out of 5 stars
The Best Handheld of 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not loyal to any brand of handheld. I had a steamdeck and also the Legion go. This is far superior. Its design is great, it’s the perfect weight for a handheld, the updates have finally made it easier to use, and it is easy to upgrade the hard drive. I love the screen and the vrr which is a must. I can play Elden ring at 48fps without sacrafising much detail. It may not be perfection but for playing games on the go, it has been the best experience. A must have for gamers. Well done Asus!
I would recommend this to a friend - Cons mentioned:Heat dissipation, Storage capacity
Rated 4 out of 5 stars
It's an option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered this the second I could. The storage is abysmal at 512GB but you can upgrade the M.2 SSD or add you own supported microSD card. Expect to keep it plugged in most of the time if you only plan on using the "Turbo" 25W mode. The buttons don't feel cheap and it's not heavy. You can't feel the heat while holding it but wow it can get hot. The Ally definitely feels like it was made for people who already have a gaming rig.
I would recommend this to a friend - Pros mentioned:Overall performance, PortabilityCons mentioned:Sd card reader
Rated 2 out of 5 stars
Good product, poor support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I want to emphasize that the ASUS ROG Ally is a fantastic piece of hardware. Being able to play my full library of Xbox, Steam, Epic, EA, and Battle.net games on the go or in bed is a game changer. There is a known issue however with the SD card slot not being recognized or not working due to the fan location. That's where the reality sets in and the value starts to decline -- Support. The ASUS Support center is extremely difficult to navigate, some analysts are misinformed or dismissive, and the RMA process is complicated and lengthy. And of course, if it's beyond the first 30 days, Best Buy does not provide any solutions. Buyer beware of the pros and cons of this purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eric ,
We sincerely apologize for the issue you're having with the ROG Ally SD card reader not working. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
If you already have the latest BIOS version installed and you are still experiencing the issue, please provide us with the following information:
1. SD card brand and model
2. SD card capacity
3. Is this your first time using an SD card?
4. Does the SD card work on other devices after failing on the Ally?
5. A thermal profile is usually used. Silent/performance/turbo/manual
If manual, please provide us with the fan curve.
6. How much storage capacity has been used on the SD card?
To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0161" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Asus Ally Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally rog is a great product for being out and about or at home. The device is not too bit and light weight. The vibrant screen with 1080p, 144hrz, 60 fps make everything look clean. For anyone that is a beginner techie there will be a learning curve for this device. Also if you use YouTube for your source of information take it with a grain of salt. Not everyone have the same outlooks as you or me. So do your own research.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
Convenient but got a couple big problems.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a awesome little device that makes playing pc games really convenient to pick up. Battery life seems to only last 1 percent a minute which personally is mybiggest gripe. The fried sd card issue is something that should have been problem solved before the product was released though.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
A great system after a rough launch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since day 1, and if I reviewed it after the first 2 weeks, I'd give it a D. Today, I'd give it an A. It's really impressive how much better this has gotten since launch. Also, having just used the Legion Go, and then going back to this, it's impressive how good this feels and how much better it works. Really only thing I wish was that this had a 16:10 screen and that it was larger. Obviously I'd love an OLED as well, but really this screen is very very good for an LCD.
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 4 out of 5 stars
Great for the price frustrating to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive for the price. This thing is a hand-held beast. I have had no issue running any games I've tried, and they've all run well. I also use this as my only desktop PC now in docked mode and it runs fantastic. The only reason I gave it 4 starts was I found it to be quite frustrating to setup. Out of the box it does not register either thumb stick as a mouse control until you manually go into settings and tell it to.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
The ROG Ally Review (after 4 months of use)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Love it! It’s basically a handheld gaming PC that runs Windows 11, so it’ll have its quirks when you try to get it all working in the beginning, but it’s pretty much smooth sailing afterwards. It’s not a gaming powerhouse, but that’s okay! I’m amazed at the graphics on such a portable device, and it’s super nice to hold. Battery life could be a bit better, but if you play lighter titles, it might last longer. Overall, I really like the ROG Ally :D
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
From Steamdeck to ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start by saying I was a Steamdeck owner, I kept checking out the Rog Ally everytime I'd walk into my local Best Buy. The first thing I was sold on with the Rog Ally was the Asus Armoury Crate, basically its a application that lets you control all your gaming software from one place. Just one touch of a button and everything is nicely placed in one spot, also a big selling point for me was Xbox Gamepass could be installed (easily from the app store) yes you could install all these apps on Steamdeck but you would have to install Windows among other programs to make it work correctly. For most people this is impossible, Asus creating a Windows handheld has definitely made it easier from most customers to just pick up the Rog Ally and play. The system itself is very well made, the Ally feels like a expensive electronic. The button placement feels great, if your a person who loves the Xbox controller you'll be right at home with the Ally. The screen is beautiful, all games look phenomenal. The battery life is around 6 hours and that depends on your settings and how long you play. Asus offers a great dock so you can play you Ally on a big or small screen, you can also purchase a great Asus travel case that works great. Also the Rog Ally allows to expand the memory but overall most users should have no trouble having at least 8 games or more downloaded at a time, Asus also offers a great Cloud service so that opens up even more room for games. The end of the day I love my Rog Ally Extream, I would definitely pick it overall in the portable pc handheld world. My advice is to definitely purchase one, but if your still on the fence about it go to Best Buy and try the demo unit.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
In love with it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says i love this unit a lot. At first i didnt like it due to the controller not working with some games or other games not wanting to download correctly. I updated the software and bios and 95% of all the problems went away. The battery life isnt the best but like every handheld its kinda expected , i carry a portable charger with me and its not an issue. Highly recommend since it can be used as both a PC and a handheld.
I would recommend this to a friend - Pros mentioned:Portability
Rated 3 out of 5 stars
Capable device for the money but SD reader broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy device to own. I use it frequently as a mobile computer with keyboard and mouse accessories. Gaming on this is convenient and sufficient in performance depending on your settings and the type of game played. I use remote streaming play features with steam on my desktop computer and it works well. The one negative feedback is that my devices and card reader stopped working like many others having experienced, there are no real solutions and warranty repair is your only option, however it could happen again and again. I decided to purchase a USB split dongle so I can use a portable SSD to store extra games while playing and charging.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WilsonD,
Thank you for sharing your experience with the ROG Ally. We're glad to hear it's been a reliable and versatile device for mobile computing and remote gaming. However, we sincerely apologize for the issue you've encountered with the card reader and connected devices. We understand how frustrating recurring hardware problems can be, and we want you to know that your feedback will be passed along to our product team for further evaluation.
To help address the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0616" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/
Rated 4 out of 5 stars
Rog ally z1x
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2024 and used for over a year before upgrading. Honestly even the newest handhelds arent much better. There is an issue with turbo mode but i beleive there was a firmware update that fixed it. Either way asus fixed my device quickly without any hassle and it was covered under warranty
I would recommend this to a friend- Cons mentioned:Battery life, Heat dissipation
Rated 5 out of 5 stars
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time playstaion player but i also have always played bethesda games so when Starfield came out i had to find a way to play. This machine runs it perfectly. My only complaint and I assume it would be with every handheld out is the battery life. Its under an hour for a game like Starfield or Farcry 5 and 6. Plugged in it gets a little warm but runs for as long as i wish to play without issue.. running windows 11 it will do basically anything you want a laptop to do
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Sd card reader
Rated 4 out of 5 stars
Great handheld with a few compromises.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the console on launch day. I love the console, but there are a few issues. One, my SD card reader is not functioning. Two, I would love to dock the ally, but the only one which functions with the turbo tdp of 45w is Asus dock. That one is $65. Overall I've had fun playing pc games on the go. The screen is fantastic, wide color gambit. The speakers are some of the best I've heard on a hand held gaming console.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great choice for anyone in the handheld world
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item. Open box quality was excellent. Very fast in and out of the store with friendly employees. Simple, easy, pleasant process. Runs much better than I first anticipated. This thing is powerful for what it is. Thanks!!!
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Powerful gaming on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to game on the go and play pretty much anything out there this is the way to go. It feels go in the hand, and it's well made. The screen is a good size and looks good even if it's not OLED.
I would recommend this to a friend


















