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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 9,063 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Storage capacity

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't have lots of storage and over heats. Other than that really goof

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing portable pc gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former steam deck owner, the Ally is awesome. It plays every game in my steam, battle net, and epic library. Not a single compatibility issue. The power is amazing, especially when plugged in. Screen is crisp, refresh rate is great, and the armory crate software is awesome and removes the annoying parts of windows. I highly recommend this over a steam deck if you are looking to do portable pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance, Portability

    Rated 5 out of 5 stars

    This rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A portable powerful device. Acess to steam and microsoft/xbox store and others. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Ally, and it's an outstanding device. The performance is top-notch, handling demanding games with ease. The display is vibrant and crisp, enhancing the gaming experience. Its design is sleek and comfortable for long sessions. The customizable RGB lighting is a nice touch. Highly recommended for serious gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Superb but not perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a rocky start at first but after about 2 hours of set up and updates, its a really nice handheld. Also keep in mind to treat this like a pc not a normal handheld console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is my life. I use it for everything and bring it everywhere. It’s more powerful than I had expected it to be. The battery options are a lifesaver. When docked I set it to turbo and when I’m on the go I set it to quiet and the battery lasts longer than expected. I did have to send it in for support for the SD card reader. But it was repaired and sent back within a week.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Beast of a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This where i do 80% of my gaming for the last couple years. Absolutely love it. My only complaint is that the SD card slot does not work which is apparently an issue with the model I have. Could have submitted it to be fixed, but seemed like too much effort.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So good,my wife Steals this to play Stardew Valley

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a tiny powerful handheld PC that is only bothered by short battery life and how awful Windows 11 is as a touch screen operating system at this small scale. But paired with the right accessories and some battery packs. This mobie gaming device is amaizing! get 40 fps or more on lots of AAA titles and plays indies with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Worth every penny (and then some)!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best handheld out there. I have since upgraded to the Ally X, but still stand by my decision to give this system 5/5 stars. I have been able to run every game flawlessly. The battery is good for quick flights and road trips (but make sure you bring your charger and possibly a large capacity power bank).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HANDHELD POWERRRRR!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo, crazy thing I did was sold my main gaming rig and got this instead due to me having a newborn and needed some extra room plus I don't have time to sit on my desk anymore not with a baby so this little handheld really has blown me away when it came mes to performance and portability. Just absolutely joy to play on this thing! It basically became my destiny 2/diablo iv/PC gamepass machine! No regrets at getting rid of my gaming PC. Good job, ASUS! If you're a gamer dad, I highly suggest picking one up and you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus > Steam Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far for playing my steam library. It has no problem playing even the AAA titles with ease and steady frame rates. Also, love that I can play Fortnite with friends on their consoles. I would suggest purchasing an external battery in case your not next to a plug. The battery tends to dry up quickly when running on full power. I wish this was around when I was a kid, but glad I can enjoy gaming as an adult again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Big Boaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Good handheld for starters. Z1extreme with 16gb ram is a step in the right direction. Decent screen. Loud speakers. All around big boaty

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    ROG Ally, it's ok.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to go with average on this one. The biggest problem with this version of the Rog Ally is the SD card problem. The SD card slot on this WILL FAIL and will have to be sent into the manufacturer to fix. Having said that you can upgrade the SSD which gives you enough space to play whatever your heart desires. The downsides to this are the joysticks, mostly, they feel weak and it feels like just blowing on them could make them go out of alignment. Just really weak springs. Gaming wise, it does a pretty decent job, the z-1 extreme version anyway. Balder's Gate 3, didn't have any issues when I got to act 3, if that says anything. Overall it's a nice device but I think the price needs to come down a bit on it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Travis,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing with the joysticks and the SD Card slot or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0502" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A True Hybrid Gaming Machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console truly is amazing, i was skeptical at first but it really can do more than just mid-high level gaming. Once paired up with a mouse and keyboard, you have yourself a reasonably priced hybrid machine. Emulations and asus rog ally go hand in hand. If you get specific peripherals, it also turns into an amazing gaming 4k 60fps gaming machine. Besdies the battery life, everything else is amazing. You also have consistent firmware updates which shows promise of continued support. So far, I truly have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    PC games on the go.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance for size. Great screen with variable refresh rate support. Really good use of Dolby Atmos on the speakers or with headphones. Really shines for games a few years old but can play modern games at lower settings at good frame rates. It is a full windows PC and does require setup like any desktop or laptop. Gaming on a PC can be a bit more advanced than consoles but this is well worth the tinkering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device not made for everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is everything i expected. It runs better than the steam deck at higher fps with a better screen. However as expected with the power usage, the battery does not last as long.I will say that this is not meant for console gamers. This is basically a pc and this switching from s stea deck, xbox, switch, or Playstation will have a tough time figuring it out unless you know your way through a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would enjoy gaming on a handheld, because mostly I game on a desktop PC. This thing surprised me. Good performance, nice sound, pretty good display. The only downside of this device is the battery, but it does not bother me as much. I was thinking of getting a Steam Deck, but ROG has better performance and I got an open box unit, which was cheaper than the Deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    My favorite handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my decision to purchase this over the other handheld out there. Windows actually runs pretty well on here. Every game that I have played very well on the rog ally. The screen is great! Textures, colors, and brightness are all stellar. I like to play with it plugged in so I can keep it in performance mode, but even with it unplugged and on the go it runs great for a fair amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great device with a lot of potential.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and had item since day 1, Really love the device although the only issues i had was the sd card slot, i bought a internal ssd 2tb as a replacement. i rarely with much space left. I would give it 5 stars if there was not so many issues on launch. overall love the performance must buy , Due to the SD card issue i believe ASUS needs to reduce the item by 100 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 5 out of 5 stars

    Amazing handheld gaming PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld gaming PC. Very light and portable. The downsides are heat and battery.

    I would recommend this to a friend