Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Highly recommend.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Battery life could be better but that can always be improved with fine tuning. I did opt for the ZL1 extreme but this is still a very capable machine.
I would recommend this to a friend - Cons mentioned:Battery life
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a powerful mini computer graphics are great nice for a handheld my only issue is battery life is short and drains fast so has to be plugged in most of the time
I would recommend this to a friend Great handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not a computer for competitive gaming or streaming on twitch, youtube. But for a casual pc and console gamer thus is the perfect device. Its more powerful than my msi gaming laptop. Well worth the money
I would recommend this to a friendASUS Rog ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS Rog is my first step into Windows online gaming and this device is absolutely amazing!!!! I installed a Micron 2tb M2 SSD and a 1tb SD card for optimal storage.
I would recommend this to a friend- Pros mentioned:ScreenCons mentioned:Battery life
Better than steam deck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent handheld. Battery life is bad though, and kind of buggy. But display looks good
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Travis F,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. Based on the issues described, we recommend updating the BIOS. It is recommended to download and update the BIOS and firmware for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that the system cannot be turned on.
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
Version 337
12.12 MB
2024/03/05
If you already have the latest BIOS version installed, we recommend reaching out to our support team at https://www.asus.com/us/support/CallUs for further assistance.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.comand provide the case number "N2306018106-0487" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
The power of the sun in the palm of my hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve played so many games on this thing it’s wild truly a goat purchase
I would recommend this to a friend- Pros mentioned:Gaming
Wow, blew me out the water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing anything I can do on the PC I can do on here. I just love it. That’s on the go.
I would recommend this to a friend Asus rog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works smoothly has nice picture quality and decent kind as well comfortable to hold
I would recommend this to a friend- Cons mentioned:Battery life
Great value to performance
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for portable gaming for low demand games, I would recommend being close to a power source for the best performance. Battery is less than impressive but expected in a machine this powerful.
I would recommend this to a friend Good Handheld
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning for months I really enjoy this portable, Its good for games that are not intensive and also emulation. I would definitely recommend if it's on sale or open box. Only downside is when playing games that are newer system tends to struggle with FPS
I would recommend this to a friend- Pros mentioned:Price
Nice little gaming machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally was on sale for 400. I just couldn't say no. Have wanted one for some time to play FFXIV in bed and it does beautifully.
I would recommend this to a friend - Cons mentioned:Battery life
Solid product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deviceso far. My only complaint is the short battery life
I would recommend this to a friend - Pros mentioned:Performance
Amazing find for the fries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I love how I can take it on the go and it works so well.
I would recommend this to a friend Great handheld system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wasn't entirely sure what I was looking for when it came to a handheld for gaming. If you're looking for something that you can play the classics on the go, use for game streaming and even play some good AAA games on the go, this is for you. It's not the most powerful little machine out there but considering what I paid for it, I say it was well worth the price. I enjoy and use it almost every day, it's a lot of fun to mess around with and once you find the right settings to play under, you'll never wanna put it down. I would recommend buying a dock as soon as possible though so if you wanna have it connected to your monitor or just a bigger screen you can do it easily!
I would recommend this to a friend- Pros mentioned:Gaming
Performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Played palworld decently, high on life no problem, but heavier games like hellblade gets glitchy. I’d say it’s a slightly upgrade switch with desktop capabilities
I would recommend this to a friend - Cons mentioned:Overheating
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this device but it was such a let down that I'm sadly returning it just one day after purchase. I bought it on sale for $349 and can honestly say that it's not even worth that, let alone $500. I haven't been able to successfully play a single game because of how poorly it operates. It starts over heating the second it's turned on and is very laggy and "glitchy" even with slow paced games like The Sims. Don't even bother trying to play a PVP shooter unless you want to rage quit because the guy whose shot was three seconds slower than yours still registered first. Again I really, really wanted to love this and I hate to ever write a bad review but this isn't something you want to spend $500 or even $300 on. But I will say that the device itself is beautiful looks wise and fits very comfortably in your hands.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BellaKitty,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We are committed to providing our customers with the highest quality products and will forward your review to our Product team for review.
Although you have returned the device, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0292" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Gaming
Portable pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My newphews love it they can do a lot of thing's but they mostly play games
I would recommend this to a friend Great for a handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty decent and powerful device for what it is. It can run most older games flawlessly, just has a bit of trouble with some of the newer ones.
I would recommend this to a friendAsus rog
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld I ever had. From how it feel in your hands the color contrast to the performance . Can’t beat if for this price
I would recommend this to a friend- Pros mentioned:Gaming
Merry Christmas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved this we got him this for Christmas he was so happy when he opened it
I would recommend this to a friend