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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,503 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Can use with just about any game launcher. Basically a handheld gaming PC

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    4.5/5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld, comfortable and easy to use. My only issue is the short battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great just didn’t use it all that much sadly

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES ally! He can take it anywhere we go! He got it for his Birthday and told all his friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Game Play!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for Christmas and he absolutely loves it! Screen is great, speakers are wonderful. He's played quite a few games on it - ESO, original Warcraft, 7 Days to Die - no issues with any of it. He doesn't expect to be able to pay current WoW on it, but that's not why he wanted it. He originally asked for a Logitech G Cloud a couple of years ago, but the reviews weren't that great so I surprised him with this one. Definitely the right choice!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice and good, but one thing I don’t like is the battery life is only like an hour

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Awesome handheld!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect handheld Gaming PC. Play's all my games that i love in full HD no stutters.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Buy From Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Fits very comfortably in my hands. Screen is a good size and the graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable console, despite not being the highest end version it's capable to play games like RE4 Remake, Final Fantasy Rebirth (trading graphics settings for performance) but still having a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld. It’s quiet, fast, efficient, and plays the games I like perfectly. For reference, I played dead by daylight, genshin impact, and various story games via steam on it. I never had any kind of problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great handheld... snappy felt great to play and was pretty comfortable to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome gift choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is basically a portable PC, it can run any game you can think of. Everything is set up through a browser and you can download any launcher you want. Steam, origin, Uplay, epic games, you name it! Great gift choice for your gamer friend and probably the best budget option if you have kids who want to play video games.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Portable hand held computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held computer. Allows surfing the web and playing games with great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device, my kids really like it, and it has helped me a few times because it has the Windows system on it. It's been with me for almost a year and I haven't had a single problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price To Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device, as long as you can get it on discount. I bought mine new on discount for $400, a price at which this device is magnificent in it's price to performance ratio. At it's retail price of $500 however, it might be a little underwhelming. Still, it handles new and old games like a pro and stays relatively quiet except with the newest, most demanding titles. Would fully recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Asus gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming device.loved it Bought from best by at a very compititive price . Best price in the market

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but if you use every day better buy z1 xtreme

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    so so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition for an already opened box. battery life is disappointing tho "/

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld an use of windows wish battery was better

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Rog Ally - 1 month review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want to play games without maxing out every setting, this is a great handheld device.

    I would recommend this to a friend