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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,503 reviews
  • Rated 5 out of 5 stars

    My New Daily Driver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect computer for casual use and casual gaming. There are alot of complaints about the SD card thing and it not being good enough for AAA titles but I use it casually and the heaviest game i play is Genshin Impact and it plays that perfectly. If you want just a casual gaming computer but in the Steam Deck form factor that also runs windows 11. This is it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the light gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice device, comfortable to hold, main downsides is depending on which versiom you get some games lag a little. On mine the biggest issues were I had to reload windows cause it deleted itself amd the micro SD card slot did not work.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tanner,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. For review, we will forward your feedback to our Product team. They will consider your comments and work on improving the product.

      Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0411" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1051166/ Asus

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it only con is the battery life is crap on the charge cord

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Average FPS is enough for casual games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showing off mandatory.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the switch Oled. This is something different. This one is s a handheld console frfr. I pick and choose what I want to play, meaning I am not riding alone with kid friendly titles. Let’s be honest, you doing it too. Plus I can get some me work done with h a Bluetooth keyboard and mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier cause my daughter loves its a portable computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i want 400 $ gift card! Thats why i type this review. Also Rog Ally is good. Better than steamdeck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming powerhouse!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a christmas gift. Really like you can play pretty much everything on it. It has steam ,xbox game pass , and you can even add the ps5 remote play app in it . Also since its a windows based pc can play tons of retro games on it . You can even buy a dock and use it as a pc or gaming console to your tv . Awsome hand held pc !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May just be mine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sd card slot has stopped working. ( i saw the reviews so i knew it was going to happen). My right trigger is very loose and i have to mash it for it to fully register. ( ive babied this thing and have not dropped it). Other than that its a great machine. Good battery life. Quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great on the go console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming console for everyday use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel fun Multiple use beside gaming Great selection of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever! So easy to use and love how I can take it everywhere with me. Best investment I have ever invested in. It’s everything I wanted into one and I don’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little handheld px for all my gaming needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a handheld gaming pc, I love that it runs on windows which makes it easy to use any launcher for games, just leaves a little bit desired in performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most affordable computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this all over the world and I haven’t had any problems with it. It’s the best carry on device there is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet rig

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use while the significant other is watching her shows. Could use some more storage but thats upgradable! May need to watch a tutorial on how to use all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    We Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It’s for gaming and works like his computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming handheld when traveling and many other uses.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a portable beast in the palm of your hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Quiet Ready For Primetime

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in concept, it is still a little to sluggish and laggy to be taken seriously, especially for the price you pay.

    No, I would not recommend this to a friend