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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,503 reviews
  • Rated 4 out of 5 stars

    Feel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and convenience I get playing with this.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    It was alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for what it was but I had a lot of issues with those device especially with over heating the screen was super hot to touch

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the overheating issue you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0463" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    BUY IT NOWWW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is awesome and 100% worth every penny. It feels great being able to take my favorite games wherever i go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if your serious about pc gaming on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable tablet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for portaable usage. Can play most games and very convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He absolutely loves it! He has been sick for the past year and a half, and this is one thing he is really enjoying and can play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regerts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld PC running Windows offers versatility where other handhelds do not. I will say the initial set up took some deep diving on Reddit, but there is a massive community for ROG Ally out there. I'd definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Z1 it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay for what it is should i have purchased the z1 extreme well yes but for the price drop for my gamine that i do this works out just fine for me. Thanks for dropping the price for us poor folks lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Dreams do come true”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total satisfaction in one small package, very intuitive, easy to work with my Asus Rog Ally RC 71L. I was amazed by the capabilities of these piece of technological marble, Thanks for bringing and making such sweet dreams come true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! All in One, great for everyday tasks as well as gaming! Convenient, holds charge well, Excellent performance and speed. Definitley worth the purchase, would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget gaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming device is a beast and it can handle all the games. Even though it’s bot the extreme, graphics is still on point. I recommend this for others that are looking for a budget gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gaming handhelds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and fun to use, don’t have to be at my desk to play my games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yohoho good time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Get more than I paid out of it for sure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and syncs up with your xbox profile easily. You dont have access to all of your xbox titles but you get access to the game pass games and any pc game pass games so its a lot to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I made all year.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, my brother has a steam deck and I was gonna get one 2 but this just made more sense. And let me tell not a second goes by do I regret it. Blew my expectations by miles. Absolutely love !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is awesome. Everything I thought and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Usage it works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can run what I need it to, I own both the Z1 and the Z1 Extreme versions, the price difference is worth the bump in power but for basic use like platformers, VN, Indie titles etc. it functions very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just slightly more complicated than it’s worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rog ally but laggy on some games

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc fu n yo use if u have extra storage buy that but me use the normal edition .. the extreme version is way better myb I’ll upgrade ur but yeah some games run fine on it some games laggy as helll

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device with the correct expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is great as long as you have the correct expectations for it. Its not going to play the newest games at the highest graphics settings but low to medium you should be fine. Lost a star for the microSD issues.

    I would recommend this to a friend