Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Best PC ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great device way better then the steam deck in my opinion
I would recommend this to a friendA Novice Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a nice gaming system but i am a novice and will not use it as much as i thought. It was a gift for my husband and he said since he has a. IPAD and PS5 ihe didn't feel like he would use it and gave to me. No bad issues to report.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dorcas G,
We are pleased to hear that you are satisfied with the ROG Ally. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0543" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best portable gaming system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system. Works great, fast and has amazing screen.
I would recommend this to a friendGood simple gaming PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ALLY is good for a simple gaming pc. Many games i play are controller friendly, but i also bought a docking station monitor and mouse and keyboard for it.
I would recommend this to a friendGift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice gift for a husband as a Christmas gift thank you
I would recommend this to a friendJust buy it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the portable pcs, this ones the best!!!
I would recommend this to a friendGreat product!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this! One of the best! Superb performance. Great storage. Amazing!!!
I would recommend this to a friend- Cons mentioned:Battery life
not perfect, not yet, but maybe soon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows was corrupt out of the box not enough battery life not enough performance for the price even at 399
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bbrazeal,
Our sincere apologies for the problems you have had with the ROG Ally and any inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs for further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0327" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Couldn't be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this gaming device. Smooth picture and high speed response time. Best Buy delivery did not disappoint. Will definitely use delivery more in the future.
I would recommend this to a friendROG Ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product pretty much works as expected. Wish i waited for the ally X
No, I would not recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price, can run old games like a breeze
I would recommend this to a friendGreat gaming Windows portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Windows portable. The design is great, the screen is crisp, the button layout makes sense. Battery life is good, given that it's running Windows.
I would recommend this to a friendRoc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, very smooth gameplay. My son loves it
I would recommend this to a friendMore storage please
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot of storage will need to purchase more of it
I would recommend this to a friendAwesome device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the ROG Ally Even if its the base model runs all the games ive thrown at it flawlessly
I would recommend this to a friendGame play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice ☺️ and the delivery was very fast It's what I expected, I love it
I would recommend this to a friendBuild quality is suspect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little PC for the price but the build quality is very low. My SD card reader was missing a pin out of the box. You also need a higher power adapter than what is included to use the full power of the machine when plugged in. Overall not bad if you aren't a huge gamer but it is worth paying a bit more for a higher quality system.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Will,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0498" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product after the discount, but hold up for the X if you dont have OG yet
I would recommend this to a friendRog ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld. Runs all the games I want to play on it.
I would recommend this to a friendAmazing gaming machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the z1 non extreme version and it works great!!! I was not expecting that.
I would recommend this to a friend