Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Love this product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ROG! I use it to play Sims and I have had no problems with it! So glad I made the purchase.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, plays AAA games really well and very portable
I would recommend this to a friendAsus rog ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend unless if you travel a lot, it is impossible to be accurate with joy sticks and since it’s a mobile pc most games will not have aim assist. Even for single player games I don’t recommend going above normal difficulty.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cp918,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To further investigate the joystick issue you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0508" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
One of the bes handheld gaming devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance gaming handheld. Best for the gamers of xbox and steam members. I’m in live with this device
I would recommend this to a friendRog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a refurbished unit. Works good as intended my kids and myself love the product
I would recommend this to a friendNice option to have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice handheld PC that is good enough to play games with. Nothing to fancy but gets the job done.
I would recommend this to a friendMust Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for a Christmas gift after reviewing it on line. Will deliver it on Christmas.
I would recommend this to a friendWorth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming handheld. A little glitchy at first, but works fine after you finsih all the updates.
I would recommend this to a friendGreat gadget for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son and he can't get enough of it keeps him out of my hair lol
I would recommend this to a friendMust buy!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus Rog Alley is definitely worth the buy!!! You’ll never regret it
I would recommend this to a friendNice!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nicely integrated software with operating system and asus gaming software. Would recommend!
I would recommend this to a friendBest to go Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, one of the best things for the go when you’re traveling
I would recommend this to a friendBest handheld!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is pretty awesome can run the games i like to play pretty fantastic must buy
I would recommend this to a friend- Cons mentioned:Battery life
Too expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what you can do, battery life sucks.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carmen,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. Please note there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our product team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0342" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
game handler
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so for good handlers for gaming, one drawback storage is low need to upgraded atleast 1tb
I would recommend this to a friendIt's good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is honestly as good as it gets right now as far as handheld gaming PC type things goes.
I would recommend this to a friendRog ally la bestia!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asombrosa video consola portátil con tremendas especificaciones notable
I would recommend this to a friendIt plays games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it is fun. It's in good condition. It plays all sorts of different video games versus well.
I would recommend this to a friendImpressive device.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is always traveling and this was the perfect gift for him. He loves it. Very impressive device.
I would recommend this to a friendAmazing handheld console at a great price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can play my xbox and PlayStation games remotely and get steam games. Its the perfect pottable console
I would recommend this to a friend