Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Rog ally is a beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it should do for the price you pay I say it's worth it.
I would recommend this to a friendNot for Everyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our son who is fairly tech savvy, however, after a few weeks of use we found it to be a glorified paperweight. The setup for xbox game pass takes an extremely long time even if you already have an account. The handheld is constantly glitching and freezing and needs to be reset on a regular basis to continue playing. Switching between games is difficult and inefficient. The integrated processor and storage capacity is laughable considering the price point.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Smackey,
We sincerely apologize for the system performance issue you're experiencing with the ROG Ally and for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0293" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/us/support/faq/1038855/
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. All in one deal. Could replace c9nsole if ur just looking to get one all. PC AND GAMING.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great handheld device it can do great performance and more it’s just great
I would recommend this to a friendGaming handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both my kids loved their present & enjoying it, great quality. Recommended 100%
I would recommend this to a friendBest Buy Hooks It Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a handheld computer that plays AAA Games! It’s Awesome and I Love It! Thanks Best Buy!!!
I would recommend this to a friendGaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for a good number of games make sure to get a case
I would recommend this to a friendIm liking it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the product has work as intended. It has its flaws but not bad.
I would recommend this to a friendAlly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog Ally is an impressive handheld PC. Windows is kinda wonky on here but the overall package is great
I would recommend this to a friendI love my ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I grabbed this open box fair it was like brand new thanks again BestBuy This machine is a Warcraft beast
I would recommend this to a friendAwesome handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gaming system!! I bought a couple of these for friends even
I would recommend this to a friendAsus Rog Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has been amazing having it for the two past weeks. not stop playing. great graphics.
I would recommend this to a friendPretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a whine coming from the speaker but no complaints otherwise
I would recommend this to a friendROG Ally
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device, great for anyone looking into a handheld gaming device, or those searching for one.
I would recommend this to a friendThe Steam Deck alternative
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats the Steam Deck in every way possible. No worrying about whether your games are compatible as well.
I would recommend this to a friendRog Alley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable gaming console! Customer service was good! Would recommend others to invest in this product!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time ordering this item as a gift. Always comes packaged perfectly for a fragile pc
I would recommend this to a friendNice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, just what I was looking for. It has multiple uses.
I would recommend this to a friendAeedome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool. Too bad never use it lol. Works great. Worth the money
I would recommend this to a friendGreat device for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device...love playing my retro games on it along with a few other titles...win in my book
I would recommend this to a friend