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Customer Ratings & Reviews

$69.99
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Comp. Value: $89.99

Customer reviews

Rating 4.6 out of 5 stars with 1501 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,501 reviews
  • Rated 3 out of 5 stars

    Disappointed somewhat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as reliable as 2nd generation. I literally have had to unplug and restart device at least once a week since purchasing. I've only had to do that to my 2nd gen perhaps once or twice per year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i can finally keep in touch with my family and friends have music and everything add at voice whisper hahah

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. It was very easy to setup and operate. I love that I can access it's camera when I am not at home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Decent for the price

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Occasional lag/buffering. Sponsored advertisements occasionally show up on the screen. There is a way to disable them for the most part. I like how you can access the internal camera and display your photos. The screen is a bit small for displaying photos however. If that is a dealbreaker you can always go with their next size up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so many bugs. With my old alexa, there were persistent issues when connecting to spotify, and it's still the same problem with this newer model. I also use this to check up on my cats remotely, and the design on the app is just not that intuitive. I think the idea of this product has a lot of potential, but the execution simply lacks

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi lemongrass, I’m sorry to hear you’ve been experiencing issues with your Echo Show 5 and the Alexa app. I understand how frustrating it can be when features like Spotify and remote monitoring don’t work as smoothly as expected. You might try restarting both the Echo Show and the Alexa app, ensuring your device has the latest software updates, and reconnecting your accounts. If the problems continue, I recommend contacting Amazon Customer Support at 1-888-280-4331. I appreciate you taking the time to provide this feedback and hope you have a wonderful day! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Surprisingly the speaker sounds really good when listening to music!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but it’s kind of slow when you want to watch your cameras app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprised by performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected for a little guy. Powerful sound, and a great bargain. A must have in your kitchen at least.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Alexa echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alarm clock i have bought seriously. I love that Alexa has cool features and can look up most anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy amazon show echoi love music choices and games you can play

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Mini second screen for all kinds of uses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use within 15 minutes. Great connection fast but also good features make it worthy of counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Show 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent!!! Easy to use and wonderful features! My daughter is nine and she even loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy are echo show.we use it guite a bit there is one problem neither of us is teck savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s great for late night sounds. Also great fot tracking packages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in home camera! When you work from home you missing nothing! Also best alarm to wake up to!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Oh yeah

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, I have it in my kitchen. I look up new recipes all the time and listen to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt loves this gift!!! Now she listens to music every day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ECHO DOESN'T SHINE AT NIGHT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and the display. But, it would be better if the clock stayed in full large display for checking the time during the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I love it I will be purchasing for gifts for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade from my echo dot, it has been great especially since I work from and I can see who is at the door without leaving my desk

    I would recommend this to a friend