Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at first we dis struggle to connect it but after a while longer got it going
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just couldn’t pass this up. It’s my third one for my house. And I caught it on sale !!!
I would recommend this to a friendAlexa
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to display all your favorite pictures and set reminder
I would recommend this to a friendFace Time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purpose for this purchase was to be able to FaceTime family and it works good.
I would recommend this to a friend- Pros mentioned:Price
Decent.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoight it was exactly the thing i bought. Wasnt too expensive.
No, I would not recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a few as a gift for family members and they love it...
I would recommend this to a friendDonny p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alexa was the perfect buy for me, relaxing on my recliner and just talking to it!
I would recommend this to a friendAlexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rhis has the same options that the regular Alexa plus the video option for a great price
I would recommend this to a friendI need a bigger one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Item works perfectly but i want a different one.
I would recommend this to a friendAlexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Alexa! Very easy to use. Bought for a gift because I have one and i love it!
I would recommend this to a friend- Pros mentioned:Sound quality
Its ok but slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is slow to react to the touch feature, it lags. Resolution is good and sound as well
No, I would not recommend this to a friend Alexa!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for music! Works in all places, light screen
I would recommend this to a friendClock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, its dope to have and its really useful for a lot of stuff would recommend
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Christmas gift. The individual I bought this for loved it!
I would recommend this to a friendLove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, Love,Love! What did we do before we could talk to Alexia!
I would recommend this to a friendGreat deal for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific unit for my night stand. Probably need to know to shut camera just in case.
I would recommend this to a friendA great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product which is easy to use, customer orientated and at a sensible price.
I would recommend this to a friendAlexa is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one i bought was defective and didn't work, I went to return it and mine has been working great!
I would recommend this to a friendALEXA DOES NOT REPOND NEARLY AS WELL AS OLD ONE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item does not nearly work as well as previous model. I bought I am Very disappointed
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi 4321,
Thank you for sharing your feedback about the Echo Show 5. I'm sorry to hear that you're disappointed with the performance compared to your previous model – that's definitely not the experience we want you to have with an upgraded device.
I understand your frustration that Alexa isn't responding as well as it did on your older Echo Show 5. This is concerning since the newest model is designed with improved features including 2x the bass and clearer sound, which should enhance the overall experience including voice recognition. There are several factors that might be affecting Alexa's responsiveness:
Microphone sensitivity settings: Try going to Settings > Device Options > Alexa's Voice and adjusting the microphone sensitivity
Wake word detection: Ensure the wake word is set correctly and try speaking more directly toward the device
Placement: The device's microphone array works best when it's not placed too close to walls, in corners, or near other electronic devices that might cause interference
Software updates: Make sure your Echo Show 5 has the latest software by going to Settings > Device Options > Check for Software Updates
Factory reset: If the issue persists, a factory reset might resolve any configuration issues that occurred during initial setup
Since you purchased this just 3 days ago from Best Buy, I'd strongly encourage you to contact Amazon Customer Service at 1-800-280-4331. They can run diagnostics on your device remotely, help troubleshoot the responsiveness issues, and determine if there's a defect with your specific unit that warrants a replacement. You're well within the return window if you decide the new model isn't meeting your needs.
Your feedback about the performance comparison to the previous model is valuable and helps us understand where customer expectations aren't being met.
Amazon - Echo: Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to have in your kitchen, living room, or even your own room.
I would recommend this to a friend