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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.6 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,497 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Works great. Perfect for a quick pop in on my family while im at work or to check in on my fur daughter. It has a feature for the dog! Super cool. My family can call me using this and its super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful device designed to make life and shopping easier and interact with other devices to turn the house into a smart home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day! AmazonDevices

  • Rated 5 out of 5 stars

    ECHO SHOW 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT EXCELENT FOR MY KITCHEN, GOOD TO USE YOUTUBE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    no regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well next to my bed - I can access things in several different rooms, so if I've forgotten a light somewhere, I don't have to get up. The speaker is not bad for its size and if I want music as I go to sleep, it's easy to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Echo Show 5 on my nightstand. Everything I need first thing in the morning. I have another older version I use in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for Basic Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for intermittent use. Bought this for my elderly dad who isn't especially tech savvy but he's able to use this for asking questions and connecting to FireTv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for face to face calls

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I got this so I could talk and see my grandson. He can easily call me on his own with it, which is a bonus. Nice picture and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay but not as good as the newer model but over all serves its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have multiple devices. Very good to have in multiple rooms.

    I would recommend this to a friend
  • Cons mentioned:
    Ads

    Rated 4 out of 5 stars

    Good assitant; too many ads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it will do, the only problem is sometimes connecting to my already set up devices and it showing ads in place of the screens I have selected. I can't seem to find the setting to take ads away. I already bought the thing and subscribe to Prime. I don't need to be sold anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use I would definitely recommend this item as a perfect gift for any occasion!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A significant improvement over the 2nd Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3rd Gen has improved sound quality but the big difference is improved voice recognition and speed via a newer processor. I was always repeating requests on the 2nd Gen. Not so with the new one. A worthwhile upgrade for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i love alexa I am happy with my Alexa, it helps me a lot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fulfills what it promises, I liked it, I just think the bigger screen is a better option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Echo (Alexa)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo. It makes things so much easier when needing assistance from Alexa. Especially and reminders that I have pending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is amazing it reacts so quickly and works with blink cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only disliked the fact that a new version released right after i purchased lol very good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little smart display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a relative who is invested in the Ring/Alexa ecosystem. She really likes the way it sounds and the ability to integrate with the ring alarm system. Amazon has set the bar. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the best ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so smart and intuitively interactive its the best so far

    I would recommend this to a friend