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Customer Ratings & Reviews

$89.99

Customer reviews

Rating 4.6 out of 5 stars with 1486 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,486 reviews
  • Rated 5 out of 5 stars

    useful device and great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful. Integrates easily with many home smart devices making life easy. We purcahsed this as gift and easily integrates with blink and other security devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple units. They integrate seamlessly. Lots of devices can be run by Alexa. Have no real issues. You will need the app to work with the box during setup and adding peripheral devices

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy to small

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I was expecting to small and it doesn't come with a stand have to buy separate. Going to return it for a better one that come with a stand

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Auntie,

      Thank you for sharing your feedback on the Echo Show 5. I'm sorry to hear that the device didn't meet your expectations regarding size and that you were disappointed to find the stand is sold separately.

      The Echo Show 5 features a compact 5.5" display, which is designed for smaller spaces like nightstands, desks, or kitchen counters. I understand this may be smaller than what you were looking for. If you're seeking a larger display, you might want to consider the Echo Show 8 with its 8" screen which offers more viewing area while still providing all the great Alexa features.

      Regarding the stand, the Echo Show 5 does come with a built-in stand that allows it to sit on flat surfaces, but if you're looking for an adjustable stand for better positioning and viewing angles, those are indeed sold separately as accessories.

      Since you're planning to return it for a better option, I hope you find an Echo Show model that better fits your needs.
      We appreciate your feedback as it helps us understand customer expectations better. AmazonDevices

  • Rated 3 out of 5 stars

    Works but could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Amazon devices and I find that the echo show devices don’t hear or listen as well and always want to do something on their own when you’re not even using it I haven’t been a fan of most screen include included Amazon device devices I prefer the echo dot.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Dean. Thank you for taking the time to leave a review on the Echo Show 5. I am sorry to hear about the issue you are having with the device. I have some recommendations to try and help. First, I recommend ensuring the device has the latest software by asking Alexa to check for updates or by going to settings, then device options, and then checking for updates. I also recommend ensuring the microphone is not muted, indicated by a red light on top of the device. If you have further questions or need assistance I recommend contacting Amazon customer service, available 24/7. You can reach them at 1-888-280-4331. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price this is the second one i bought not a bad investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. My family loves them. We video call all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my echo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! It is capable of so much..it’s so convenient too to have in the kitchen. You can talk to other echos throughout the house too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one. I can easily check on whoever is on my door by the doorbell connecting to it. I can listen to songs and talk to alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my alexa for all my bedrooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa, a bought a lot to give to my family All of them have Alexa like it specially when making call alexa to alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is of good quality and price, I loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of good quality and price, I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Bought for son- he enjoys using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Pet-cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller screen than the one I own. I am gifting it to my girlfriend's daughter because they have a cat. It's easier to keep track of your lovable feline on the echo than searching for your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to talk with my mother in another state . Also great for her to see the grandkids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much that I bought my mom two additional ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! This model is much faster now! And the Cloud Blue color looks so cute in my dresser! I was afraid that itwould stain easy, but it's holding pretty great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good accesorie for home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really líder but i returned because didnt need it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too many ads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would much rather pay more money and have full control over my devices without the ads and added crap. It sounds good, but doesn’t work with AirPlay or Chromecast. I understand what the major players are doing, but the big three ecosystems choosing not to support features that the other ones have is frustrating. Amazon products are basically adware, you pay a lower price in exchange for a worse experimece, data collection and constant ads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for elders

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my elderly parents and I could not have made a better choice. They love it and I am at ease knowing I can easily check in on them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Show 5 replaces an earlier generation model that started glitching. We are hoping this one lasts a little longer. Would give 5 stars but the support service that Amazon provides for these products is dismal.

    I would recommend this to a friend