Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 6544305
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Simply the best.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product enjoy love for gift for christmas . And have echo dot and use for light bulbs for living room and for firestick and Roku.
I would recommend this to a friendAmazon Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my grandkids to dance to music and ask questions
I would recommend this to a friendGreat Echo Show!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Had my last Echo Show for years and finally had to replace. This one suits my needs perfectly and I love the new features.
I would recommend this to a friendMy Alexea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great investment, because it gives u all the information u need as far as weather etc..
I would recommend this to a friendNot happy to small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what I was expecting to small and it doesn't come with a stand have to buy separate. Going to return it for a better one that come with a stand
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Auntie,
Thank you for sharing your feedback on the Echo Show 5. I'm sorry to hear that the device didn't meet your expectations regarding size and that you were disappointed to find the stand is sold separately.
The Echo Show 5 features a compact 5.5" display, which is designed for smaller spaces like nightstands, desks, or kitchen counters. I understand this may be smaller than what you were looking for. If you're seeking a larger display, you might want to consider the Echo Show 8 with its 8" screen which offers more viewing area while still providing all the great Alexa features.
Regarding the stand, the Echo Show 5 does come with a built-in stand that allows it to sit on flat surfaces, but if you're looking for an adjustable stand for better positioning and viewing angles, those are indeed sold separately as accessories.
Since you're planning to return it for a better option, I hope you find an Echo Show model that better fits your needs.
We appreciate your feedback as it helps us understand customer expectations better.
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Used it for a white elephant gift exchange and people battled for it. They let me know they loved it several times
I would recommend this to a friendAmazon Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works like it supposed to love that I’m able to control certain parts of my house and I love that it works seemingly well.
I would recommend this to a friendhousehold display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smart display on my echo show works well with my basement tv and my lights for a partying it also shows me who is at my front door
I would recommend this to a friendLots of uses, all work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use, I still keep finding new uses and features that I enjoy using. Paired with smart products, this Echo show is very pleasant to use.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome, I hooked it up to my doorbell. Now it is much louder and I can see who is at the door without grabbing my phone .
I would recommend this to a friendIt is ok I guess
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume goes up and down when listening to music. Only 3 apps allowed. Definitely not what I thought it would be like. I would just pay more for the flat screen one that is more like a hub.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi CasandraR,
We are sorry you are not enjoying the Echo Show 5. It is our smallest screened device and you may enjoy a larger option. If you have further questions, please call us!
Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.
Hope that helps!
Amazon Echo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this thing! Sometimes the alarm doesn't go off when it should but it's been really helpful at home.
I would recommend this to a friendFantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a lot for a little machine: reads the news, sends you cool recipes, and you can customize it to however you want it to appear!
I would recommend this to a friendEcho Show 5 FORCE UNREMOVABLE ADS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Amazon Echo Show devices now force unremovable ads on the screen. Even if you go through every menu and disable all the suggestion settings, the ads still appear. It’s especially frustrating because there’s no option to keep the display fixed on something simple, like a clock face or personal photo slideshow; it constantly cycles through content you didn’t ask for. Secondly, it tends to be sluggish and unresponsive. For a device that sits in your home and is supposed to feel personal, this feels intrusive and unnecessary. Because of these limitations, I ended up switching to the Google Nest Hub instead, and I love it. It works much better as a dedicated clock or photo frame without the distraction of constant ads and forced content. If you’re mainly looking for a smart display that can double as a clean clock or photo frame, the Echo Show is no longer a good option.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Calvy,
Thank you for providing such a detailed and thoughtful review of the Echo Show 5. We genuinely appreciate your candid feedback about both the advertising content and performance issues.
You've raised several valid concerns:
Regarding the forced content and ads:
We understand your frustration with the inability to maintain a simple, fixed display
Your point about the device feeling less personal due to constant content cycling is well-taken
We acknowledge this impacts the core functionality you were seeking
About the performance:
The sluggish response times you've experienced are not up to our standards
This compounds the frustration with the content issues
We are taking your feedback seriously and will share it with our product development team, particularly regarding:
The need for true content control options
The importance of maintaining simple display functions
Performance optimization requirements
While we respect your decision to switch to an alternative product, we appreciate you helping future customers make informed decisions.
Gets it done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s outdated and has its little issues but if used as an alarm or home assistant it’s perfect
I would recommend this to a friendGreat!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special to say, works great, like other Amazon echo shows. This is my fifth diaplay
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for cristmas and she loves she all ways wanted her echo to have a screen it's perfect for the price
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I had the first generation echo and really enjoyed it. Th ooo s new and improved version is excellent.
I would recommend this to a friendMuch needed support for any alexa device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for monitoring and supporting of other Alexa devices helps as a monitor to keep our eyes on. If the screen size is little bigger it would help to monitor from long distance too
I would recommend this to a friendGet the larger screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen
No, I would not recommend this to a friend