Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 6544305
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Echo Show 5 for its enhanced sound quality and ease of use. Many appreciate the screen size, affordable price, and simple setup. While the device boasts a compact design and connectivity features, some users have expressed concerns about advertisements and speed.
This summary was generated by AI based on customer reviews.
Loved it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my mom for Christmas. She was so excited! She said she loves it! Would purchase again :))
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome machine. I bought it as a Christmas present and if you can get it on a killer sale it’s all the more worthwhile.
I would recommend this to a friendAmazknecho
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device , easy to set up , audio quality is too good.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's excellent, I love it, I bought it for my daughter and she's happy, you can put parental control on her, it's great
I would recommend this to a friendEcho show off
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo shows are a great choice for your home. They work great, you can see weather, your digital photo albums, etx. Alexa is king of home automation
I would recommend this to a friendOnly got bcuz cheap. Regret.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Requires mostly requires subscription.. don't listen properly.. doesn't turn off when told.. barely will play YouTube or anything else.. mostly make you use Amazon defaults.. hub way better..
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear DionneH,
Thank you for your detailed feedback about the Echo Show 5. We understand your frustration with the device's limitations and performance issues.
To address your specific concerns:
While Amazon services are integrated, many features are free including:
Weather updates
Timers/alarms
Smart home control
Basic music streaming
For voice recognition and YouTube issues, we can help with:
Voice training
Alternative command phrases
Browser optimization
However, if you're finding the Hub better suited to your needs, please return the Echo Show 5 to Best Buy within the return window for a refund.
Great gift idea
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a gift and it was well received. it does everything they want it to do.
I would recommend this to a friendEcho Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect addition to my nightstand. It's a good way to get Alexa into whatever room you want, with some extras that sweeten the deal.
I would recommend this to a friendA very midrange attempt at a product… do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. Why?: it’s too slow for my liking. It’s a new 3rd gen product so there should be little to no lag. There’s advertising pop ups that are annoying. I bought it for ring cam integration but it works on and off. It’s definitely not worth it unless you just want an Alexa speaker with ability to show pictures or weather and time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning liksan,
Thank you for your detailed feedback about the Echo Show 5 (3rd Generation). We appreciate your honest assessment and are sorry to hear the device didn't meet your expectations.
Your specific concerns about:
Device lag
Advertising pop-ups
Inconsistent Ring camera integration are valuable points that we take seriously.
While the Echo Show 5 works well for basic functions like displaying photos, weather, and time, we understand these features alone may not justify the purchase for users seeking more advanced functionality and seamless smart home integration.
If you haven't already returned the device, you might try updating the software and checking your network connection. However, we respect your decision to return it if it's not meeting your needs.
We'll share your feedback with our product team as we continue to improve our devices.
Best Buy at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the deal and service I received, just waiting on my special gift that was attached to the purchase and it’s 2 weeks later .. wish there was more info on that
I would recommend this to a friendLove the alexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have enjoyed the alexa. Makes life a little simpler. Eventually, i plan to make my home completely alexa controlled. However, i wish it could hear/understand me better.
I would recommend this to a friendWorks well, easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this device. It works with my Blink system well. Even displays video. It is slightly delayed on the view.
I would recommend this to a friendEcho
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. And my sister loves it. She says it’s awesome!
I would recommend this to a friend5 inch smart device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome how Amazon does so well thinking stuff for the daily tasks and how these things help so much in those tasks. Love it
I would recommend this to a friendAlexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and would buy it again. Price was excellent
I would recommend this to a friendCool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Able to see my blink outdoor security camera from this and I like that it syncs with my amzon products in the house.
I would recommend this to a friendEcho Alarm Clock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a great alarm clock, I wouldn't use it for anything else. The screen is too small for my liking to view my Ring cams, but the clock face customization is pretty cool.
I would recommend this to a friendThe best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, clear, sharp image, serves as communication with family members in other homes, I highly recommend it
I would recommend this to a friendVery Handy to have Alexa at your fingertips.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day. Always asking Alexa Questions like what's the weather or what time it is or set a timer.
I would recommend this to a friendSmall Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this before upgrading to a larger size, For a small space it would be great but the screen isn't any bigger than my phone which is why we upgraded.
I would recommend this to a friend