Customer Ratings & Reviews

I recently purchased an M1 recertified iPad Air from Best Buy, and I couldn’t be more pleased with the experience. The device arrived in fantastic condition — honestly, it looks and performs like brand new. The M1 chip is incredibly fast and smooth for everything I do, from streaming and browsing to productivity apps. Battery life has been solid, and I’ve had zero issues with performance, setup, or connectivity. For the price, getting an M1 iPad Air in this kind of condition feels like an absolute win. If you’re considering a recertified model, this one has exceeded all my expectations. Highly recommend!

I needed an Ipad for school and this is the perfect one for it. It is light but works great. It had a little crack on the corner but didn’t have a problem in the performance. Having an Ipad is so useful for academics but also for watching movies or drawing.

My iPad Air came in good as new; without dents or scratches and was ready to set up. However, for some reason it had already turned on and Siri was talking to me from inside the sealed box when I picked up the mail. Other than that, I have not had issues with it since I received it in May 2024. The battery life is great, it seems to last much longer than my iPhone 15. If you are an artist or a photographer, it runs Photoshop and similar programs smoothly. I'm very satisfied with my purchase.

Few scratches so barely visible you have to hold it at a perfect angle to see it because it is so shallow. And need bright light. Worked great right out of the box and I got an official Apple charging brick. Bought this because it has the m1 so it is as powerful as a small laptop and boy the quality I got was amazing. Must buy if you are entering college because note taking on this saves so much weight and it doubles as a screen for entertainment so no need for a TV. Threw a paper texture screen protector on so I don’t scratch it and ruin it. 100% worth the price, like the most powerful device for quickly pulling out and doing something.

The IPad refurbished was a great purchase the functionality and battery life are very good!

Just got it, looks amazing. There is just one pretty big scratch on the screen but it’s honestly not a huge deal, works great looks great. If you wanna save a bit of cash refurbished is the way to go

It works very well and came with a great charger. Looks brand new! Shipping was quick. The screen is perfect and very high quality. The battery lasts a long time. It’s a great deal for the price! I haven’t had an ipad since 2017 and this one did not disappoint. I highly recommend.

Great value. Was skeptical about buying a refurbished model at first, but it has been a workhorse for over a year.

Came in excellent conditions, just a very minor scratch on the screen but is not even noticeable. I’ve had it for a few months now and it works great!

Arrived really fast, perfect condition, no scratches, any sign of use, perfect battery. Highly recommend!

Works well, has very minor details on the back, otherwise can’t tell new from used.

I’m really happy with it! It came with a charger and was in excellent condition—no scratches at all. It honestly looked and felt brand new to me. The only downside is that the battery doesn’t last as long as I’d like. It dies a bit quicker than expected, but considering it’s an older model, that’s understandable. You get what you pay for, and I’m definitely not complaining. Overall, this was a great buy and I absolutely love it!

Excellent tablet device for under 250 dollars. Great use for school and enough storage for daily basis.

I’ve had this for almost 2 years now and it still works great you wouldn’t know it was refurbished

Great tablet for work. I use it for work, daily life and entertainment.

Only thing that’s incorrect is about the all day battery thing. Not sure if it’s just mine but when i tested it running on YouTube for 6 hours straight and it was out of batteries. Still good enough for me tho. So if you have kids that are watching the iPad on a plane for car trip, this won’t last all day. Might be on all day but if you want to use it for YouTube, Minecraft, or Roblox? Def not all day.

Decided to get the refurbed iPad Air 5th because the price was too good to pass up. Delivery was fast and the item was sent in a plain brown box. Inside the box was a generic 20W USB-C fast charger, and a brand new iPad Air! Not new to me new but brand new in condition. Absolutely no scratches, dings, scuffs or marks anywhere on the device. I guess a Best Buy refurb means brand new but just without a box, and that is just fine by me!

Great experience purchasing my iPad from Best Buy. Everything went smoothly, the iPad arrived in perfect condition, and it works perfectly. The process was easy and hassle-free. Very happy with my purchase and the service. Highly recommend.

I ordered this ipad online at the best buy store got it this morning and their is a cat emoji laser engraved into the back. I know that not a make or break situation im just upset i wasnt made aware that they would sell me an engraved product. It did come with a charger and had no screen damage just one dent on the back. Touch id works and is updating now.

I had no problems with the device it ran perfectly and the customer service previously was pleasant.