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Customer reviews

Rating 4.1 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 568 reviews
  • Rated 3 out of 5 stars

    Roomba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would work better if you don’t have long haired dogs. Lasted about 3 weeks before the motor burnt up from golden retriever hair. Went back to a regular vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would greatly recommend it for every house.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best maid ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my busy life so much easier. I love that this version can mop! Easy to use, easy to replace the bags, easy to program. Just set her free and let 'er go!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Dosey doe around we go!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets lost! Takes the long way to a room and gets high centered on things easily! Once it is vacuuming it works great but……

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smooth and works wells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does the cleaning really well. Does light moping

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    holmes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my cleaning day is over . my house is clean every day. easy to access with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes keeping the floors clean easy, and it’s convenient that you can control it through your mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well! I love the option that you can either vacuum only or vacuum and mop. Such a life saver and the best part it can be scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, OEM spare parts are too expensive and other doesn’t work properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second roomba and it delivers!!! We have two dogs and 3 cats so needless to say we have some pet hairs laying around… floor is kept clean!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Roomba i5+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made, it is very comfortable to use and makes cleaning at home much easier, I love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very good for a while now it’s having trouble most times it auto deploys

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Robot but difficult to connect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Roomba but very difficult to add to the app.i have several Roomba robots however I find this one difficult to get connected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product works great! mop isn't the best in the world but the vacuuming works really good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We call it Alice (Brady Bunch)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self-emptying is an great addition and second in our home!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its just ok.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac is just ok. The first one we received was broken so we returned that one. The second works as it should. The directions aren't the best but we figured it out. The vacuum does fairly good but the mop is not very good at all. First it leaks a steady stream of water while moping and if it needs to return home to charge you should take the tank off so that it won't leak all over your floor. It can not mop my bathroom as the wheels will spin in place on the tile. My house is tiny and it runs out of water before it is finished. I wouldn't purchase this unit again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First robot vacuum! Happy wife, Happy Life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a robot vacuum read a ton of reviews before purchasing. Went entry level that came with home base. Have basset hound, does pretty good with dog hair. Does great picking up this West Texas dust. When this one goes out we will be purchasing another may upgrading to the 9 that is supposed to be superior for dog hair. Did not purchase extended warranty. Product came with 1 year from Best Buy. Bought Christmas 2023 was happy with price and availability at store. Did take several tries to connect to app first time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful vacuum to have to help with daily cleaning. It pickup up debris well. Mops.well.just have to make sure correct.mappings are on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Less work for me to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might seem like it's not cleaning, once you empty it. You'll be surprised just how much trash it collects.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite hesitant to upgrade to this, as many are not a fan of the mop side if it! I do not get why after trying it though. Its Amazing!

    I would recommend this to a friend