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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,076 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was specting but does the job hope I works for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine obviously Samsung make good washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's such a nice washing machine. You can fit so much in it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am enjoying my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The delivery and installation was flawless. The washer works well. It runs well and the noise level is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the size takes up good load easy to use so far it serving its purpose i highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity, Smart Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Washer. Large enough to fit my queen size bedding so I don't have to make trips to the laundry mat. Also love that I can connect bluetooth and be notified on my phone when the loads are finished ( whether I'm home on wifi or not)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it washes I recommend, no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ive owned! Very quiet. I love the load sensor to determine how much water is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super nice! I love that there is an app you can pair your phone with to see that status, It is also super quiet. The only thing that could be a potential problem for some people is that it is really deep and the bottom could be hard to reach for those that are shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. I can control from my phone, it sends me a notification when finished. And reminds me when I need to clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new to us, but works great and has tons of room for laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer because its for a big load very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's perfect it is idea and everything i exspected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washer! Very large capacity with lots of setting options and the automatic “self clean” reminder is great for this busy bee!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at the beginning. I bought this washing machine on December 2023 and just today August 2025 less than 2 years later my drum exploded in the middle of a cycle. I was just washing 1 mattress cover. It happened just abruptly. The washing machine has been great and I’ve never had issues with it until this freak accident. It crushed my laundry basket which was on the floor, ripped out the dryer exhaust hose next to it, and bent the copper pipe where the water drains from. The washing machine made a whole 190 during the cycle before the drum exploded and completely detached from the actual machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer – Quiet, Efficient.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung washer! It’s super quiet, cleans clothes thoroughly, and has a sleek, modern look. The controls are simple, and the SmartThings app is a great bonus for remote control. It’s energy-efficient and reliable—highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great product with great capacity. It is much bigger than I expected. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for a family. It is one of the largest capacity washers and cuts laundry time since it holds so many clothes at one time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this about a month and am pretty pleased so far. I wash a load of laundry most days, so we run this a lot. A regular cycle is quite long, but it has the option for a short cycle which is great. Also, this is huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Will definitely buy again and will recommend

    I would recommend this to a friend