Customer Ratings & Reviews
- Model:
- WA55CG7100AWUS
- |
- SKU:
- 6547600
Customer reviews
Rating 4.7 out of 5 stars with 1076 reviews
(1,076 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was specting but does the job hope I works for years
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine obviously Samsung make good washer and dryer
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's such a nice washing machine. You can fit so much in it.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
I am enjoying my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The delivery and installation was flawless. The washer works well. It runs well and the noise level is not bad.
I would recommend this to a friend Rated 5 out of 5 stars
Must have
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the size takes up good load easy to use so far it serving its purpose i highly recommend
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 4 out of 5 stars
Large Capacity, Smart Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Washer. Large enough to fit my queen size bedding so I don't have to make trips to the laundry mat. Also love that I can connect bluetooth and be notified on my phone when the loads are finished ( whether I'm home on wifi or not)
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it washes I recommend, no issues at all
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Amazing washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ive owned! Very quiet. I love the load sensor to determine how much water is needed.
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is super nice! I love that there is an app you can pair your phone with to see that status, It is also super quiet. The only thing that could be a potential problem for some people is that it is really deep and the bottom could be hard to reach for those that are shorter.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer. I can control from my phone, it sends me a notification when finished. And reminds me when I need to clean it.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
New Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still new to us, but works great and has tons of room for laundry.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer because its for a big load very convenient
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it's perfect it is idea and everything i exspected
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this washer! Very large capacity with lots of setting options and the automatic “self clean” reminder is great for this busy bee!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it at the beginning. I bought this washing machine on December 2023 and just today August 2025 less than 2 years later my drum exploded in the middle of a cycle. I was just washing 1 mattress cover. It happened just abruptly. The washing machine has been great and I’ve never had issues with it until this freak accident. It crushed my laundry basket which was on the floor, ripped out the dryer exhaust hose next to it, and bent the copper pipe where the water drains from. The washing machine made a whole 190 during the cycle before the drum exploded and completely detached from the actual machine.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaritzaR, your safety matters. We want to speak to you directly to assist you with your washer drum that exploded and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150408723) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Fantastic Washer – Quiet, Efficient.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung washer! It’s super quiet, cleans clothes thoroughly, and has a sleek, modern look. The controls are simple, and the SmartThings app is a great bonus for remote control. It’s energy-efficient and reliable—highly recommended!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great product with great capacity. It is much bigger than I expected. I love it
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Large size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great for a family. It is one of the largest capacity washers and cuts laundry time since it holds so many clothes at one time
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love the capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this about a month and am pretty pleased so far. I wash a load of laundry most days, so we run this a lot. A regular cycle is quite long, but it has the option for a short cycle which is great. Also, this is huge!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Will definitely buy again and will recommend
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend






















