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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,080 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, no complaints. Delivery team was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud but cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace the first one be sure it was loud and had a burnt rubber smell after using. The replacement is better. Still louder than our previous machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good decision I did so far by getting this beautiful washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for me and my family. I love the tune it plays when it's completely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but does not have the sanitize cycle nor can it be down loaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine it has a great capacity for big load of clothes, like bedspread. Excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the WIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit.. does everything it's supposed to as designed. Very satisfied thus far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item went from a front load to a top load t love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, easy online help and delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with our new washer. I’m able to fit my king size comforter in this washer. It’s very quiet and does an amazing job washing our clothes! If looking to purchase this washer you should…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anna

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 it washes perfectly, quietly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good,work excellent,I like a lot,I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bee using it for long, but so far works good and looks very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the price, huge capacity, easy to use. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Made on Friday afternoon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this Samsung washer this afternoon. Set up from BB was great and professional problems started 30 minutes after they left. Started beeping gave an error code. Unplugged let sit for 10 minutes. Started a normal load saying it was 56 minutes. Took 3 hours. Oh well getting a different machine from Lg now. Such is life

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisO, we understand the frustration you may experience if a newly purchased washer displays an error code and takes a long time to complete a wash cycle. Allow us to help.

      Below is a guide to help you diagnose if your washer has an error code. Please match the error code you see on your washer using the options provided. Kindly click on the embedded word if prompted by one.

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      If your washing machine takes time to wash, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Also, watch the video included.

      Samsung washing machine won't spin or won't stop spinning
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147163831) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and easy to use. Works well with smart things app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color it matches my dryer and it has some similar features of the dryer but a little noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love My washer so much my wife can wash all my work clothes with zero problems almost 30lbs of clothes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top load deep fits our king comforter ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, enough space, no noises. Washes very well.

    I would recommend this to a friend