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Customer Ratings & Reviews

$649.99
Save $350
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 393 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 393 reviews
  • Rated 5 out of 5 stars

    Large to tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large depth of the tub and the gentle and efficient agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the top door is not clear but tinted. The capacity is big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. Having twins (2 yrs age) I’m used to have their clothes dirty all the time and not expecting to wash all stains, but to my surprise the clothes are getting cleaner than expected ))) Hopefully I won’t change my opinion in time. Great deal, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Decent washing machine if you need clothes washed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washing machine. Purchased mostly because it's large and "smart." The wash cycles are pretty long but is what it is.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good not short proof though it’s super deep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washer. The wife just wishes it was a little shorter, because she is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Easy to function. It was a great upgrade choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and Dryer set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set! Easy to use, functional, quick load cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. T.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The other unit Maytag did not last not even 4 years. Very disappointing. We'll see with this Samsung Brand if we have a better performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer have the white version and decided to get this change of color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agitator is a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good at removing stains from clothes. Even the caked on stains. The agitator gets a lot of the credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this washer for a few weeks but it is doing very good. I have plenty of laundry to do weekly. So far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer Mayhem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest so far I'm not impressed. I thought that this was a great deal on Black Friday for the combo washer dryer for under $1,000 I do love all of the features it seems to have but this washer is very noisy and sounds as though it's struggling most of the time to work. I didn't know if this was normal as I've never had this type of washer but it's becoming more and more apparent that there's definitely a defect here. Today I've experienced two error codes. One of them is due to the technician hooking my hot and cold water lines up incorrectly. Totally unacceptable! I will be contacting the store.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi YolandaB,

      We understand how it feels to deal with a noisy washer and showed the error codes. We would love to assist you with your experience.

      We recommend reviewing the resources listed below, which include steps to help you with the sound your washer is making. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Additionally, here's a link to help with the error code showing on your washing machine. Please check the steps related to the code you are experiencing

      Samsung washing machine information and error codes
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151888267) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and nice. Price is a little high. The warranty should be at least 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than my last machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received the washer last Wednesday. So far so good! Love that the top is transparent as to be able to see whats going on inside. Able to wash much larger loads than previous machine. I like that when I pause the cycle, it unlocks the door (if you have to adjust the clothing in the machine). End of cycle 'song' is a bit much, but not horrible, and not too loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine, clothes go in dirty come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love love my new washer and I also love the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect for me i thought it would be small but it's just right washes my clothes and stuff perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combos ive ever had , completely in loge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great easy to use washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about almost a month with it but it works great, I haven’t had any issues with it yet.

    I would recommend this to a friend