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Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 388 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine seems to get clothes much cleaner than a wash machine without an agitator. I did note, if you are a shorter person you may need a step stool to reach the bottom of the washer, i am about 5' 6" and have slight difficulties. I have not noted any issues with machine noise, as i read in other reviews. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not sure if i would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got it around july 2025 it was working nice and quiet. Recently has been more and more loud when washing clothes. Clothes comes out really wrinkled and my start button is stuck.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josh999,

      We know how important a reliable washer is at home. Let us help you.

      We shared links below to help with your washer that is loud during usage, makes your laundry wrinkled after the cycle, and with your start button that is stuck. Please check the embedded words and watch the video included for more details.

      Samsung washing machine is too noisy
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Samsung washing machine buttons won't work
      https://www.samsung.com/us/support/troubleshoot/TSG10007308/

      Laundry is tangled or wrinkled after washing
      https://www.samsung.com/us/support/troubleshooting/TSG01218323/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151755867) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i purchased this washer it big enough to wash my loads of clothes due to me having a big family. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Large capacity. Excellent washing options. My clothes are definitely cleaner than my last washer. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but tall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. However, if you are short you will not be able to reach the bottom to get out wet clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable priced washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just the persons delivering were nice but did not know about installing they said there was a problem needed a plumber...had to wait to get a plumber and the plumber just plugged it in and it worked. Days that could have been using still paying to go to a laundry mat

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy w/my new washer! I had a front-loading stackable washer so was hesitant to return to a top-loader. The tub is HUGE & the repairman who came to fix my last one recommended a top loader with an agitator to clean clothes best. It’s been great for blankets & comforters, as well as clothing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options, easy to use! Really like the see thru lid and wave agitator!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothing smells so much cleaner! Doesnt use as much water. Gets done faster. Having the agitator makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great absolutely love it definitely would buy another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the bundle!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a technologically superior washer. Samsung appliances have been one of my better decisions. If you can get it on sale bundled with a dryer, you're buying value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Samsung washer. Love the color. It is very efficient and of good quality. Doesn't take to much space. Saves water. Got a good price for it. I am very satisfied with the Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it for 9 days the washer stopped draining. Waiting on replacement now Other than that easy to use would recommend if it didnt stop working after 9days

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WilliamH, thank you for choosing Samsung for your washer needs. We're sorry to hear that your washer will be replaced because the first one isn't draining. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I’m impressed I had one that was a 05 and getting something new like this is a game changer it’s so smooth and silent and different modes love it 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good very nice working machines sharp looking gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Slim model with big load capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the look of this ser. It has lots of wash options and is very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Does what it is tasked to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Nothing fancy but, but gets the clothes clean! Huge capacity, but be careful of overloading (some clothing will not come out clean!). Washer gets a bit noisy during spin cyle. Otherwise, happy with purchase. Also, tech who came out to install was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out very clean and the machine doesn't damage them, and best of all, you can control it with the Samsung app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i have owned works great very efficient

    I would recommend this to a friend