Customer Ratings & Reviews

Damaged in box. Best buy wouldnt send replacement or refund. Absolutely awful customer service

Figured it was better than what i had. Well that was wrong :(

I am a big fan of Shark vacuums. I have several of their cordless vacs and all of them work and perform exceptionally well. This new Shark is no exception. It is very light and easy to maneuver. This new model has some new and innovative features that are not found on my other models. The brush head uses a soft roller brush with bristles and rubber fins that help it perform very well on carpet as well as hard floors. I have hardwood floors on my first floor and carpet on the stairs and second floor and this vacuum has done an excellent job on both surfaces. What’s really unique is that it detects the edges along the cabinets and walls and increases the suction and brush power to clean much better along the edges. This feature really does work really well. The vacuum has LED lights in the brush head that adjust to various lighting conditions. In particular when it is cleaning along edges it will light up on the side closest to the edge. If there is a lot of light in the room the lights may not even come on. The unit only comes with one attachment which is a crevice tool. There is nowhere to store the tool on the unit however. The head of the unit consists of the dust bin and removable battery along with several filters that can be removed for cleaning. The dust bin is on the small side but I haven’t found it to be an issue. The battery can be removed for charging or you can charge it while attached to the head. Charging time is reasonable and lasts about 45 minutes. It would be nice to have a second battery. Like some other Shark vacuums there is a way to store the power head on the tube of the vacuum. There is a clip on the tube down near the brush head that you can hang the power head on and then set the unit upright so you don’t have to store it against the wall. This works well however it reduces your ability slightly to lay the unit flat for cleaning under furniture and beds. This model Shark does not lay as flat as any of the other ones that I have. The only thing that I noticed is the connection between the head and tube is a little on the loose side and there is some give when you vacuum on stiffer carpet. It almost feels like it is going to pop loose. Other than not laying as flat as I would like and the loose connection this vacuum does an excellent job of cleaning and the new features are a real plus. If you are looking for a light weight powerful vacuum, I would highly recommend considering this new Shark Detect.

The Shark Detect Pro cordless vacuum is lightweight but powerful. It boasts four different technologies - dirt detect, floor detect, edge detect, and light detect. The dirt detect feature increases suction if it encounters an especially dirty area. The floor detect automatically adjusts the suction based on the type of floor - more for carpet and less for hardwood. I really like this feature because I have the habit of using one type of stick vacuum for hardwood and another for carpet. This eliminates my need for two machines. The edge detect increases suction when it is up against a wall/baseboard. The suction increases on the side closest to the wall so no more leftover dust bunnies. The light detect feature automatically adjusts the LED lights based on its surroundings and increases in low light areas. The lights even shift from one side to the other in conjunction with the edge detection. Battery life is impressive - up to 40 minutes on a single charge. I was able to vacuum our entire main level (about 1400 square feet) with no loss of power. It also recharges quickly. It's easy to empty and although the bin is small in size, it holds a surprising amount. The compact size also makes it easy to store since it doesn't take up much space. The handle is removable and attaches to the stick when not in use. Conversion to a hand-vac is as simple as removing the "stick". It utilizes HEPA filtration and anti-allergen technology to help clean the air when in use. The Shark Detect Pro is a great vacuum that easily competes with other more expensive brands. Leave it to Shark to provide a quality product at a great price!

The Shark DetectPro Cordless Stick Vacuum with QuadClean is a fabulous quick tool around the house. The Shark/Ninja family has taken ahold through my kitchen cooking needs and now it helps clean the kitchen too! This model is light. Previously, we had a stick vacuum that was corded. My wife actually would use the stick vacuum we had - she avoids the standard traditional one secondary to weight and so the Shark DetectPro is a game changer. Shark claims to have made the vacuum 30% lighter and compared to our other vacuum it is most definitely lighter. This really plays a role in the motivation to grab the vacuum to clean up dirt or a mess. With that, the Cordless feature is another game changer. A quick grab and go to clean up a mess. Both myself and wife use it frequently. And with a 40-minute run time, lets be serious I get tired before the vacuum does. One of my favorite aspects is the conversion to hand vac, allowing for a quick zoom-up of unwanted mess, a bug or more! There is technology for cleaning on various surfaces, which enhances the efficiency in my opinion. Overall leaving a more than acceptable clean. We have not had a situation yet where we thought the vacuum let us down. I will note, there is a HEPA filtration system, which I guess is cool? I had not considered the blowing of dirt/allergens into the air while vacuuming, but it makes sense and this design works to prevent this. As an asthmatic, I appreciate the thought (just not sure how much impact it really makes). Hanging storage is a plus also. All-in-all the clean is equivalent to a Shark eating a school of fish or a ninja slicing a fruit

So far, we are loving this vacuum. Have not gotten strings stuck around the spinning portion like you would on other vacuums. Interesting design to store it. You take the hand vacuum part off and place it at the base. Why 4 stars for me. First is that it only comes with a single battery. It would have been nice to include 2 batteries so that you can charge one and still use the vacuum or at least give a long cord that you could use corded. My kids have a bad habit of using and not charging. The other thing for me is that it can be a little stiff on taking it apart or putting it together to use or store. It would be nice to maybe just have a stand that you can place this in to hold it up or somehow balanced so that you don't have to take the main unit out and place it at the base which is low. For those who might have a hard time bending over, this design isn't for you. I also do like that the attachment piece is an all in one. Overall, it does a great job. I would not mind a stand that I could place this in when not in use. maybe even a way to place it in and have it charge for you. (not a piece that I would have to screw into a wall) I recommend this if you don't mind having to bend over some when you want to store this or use it.

The Shark detect pro cordless stick vacuum has been a great addition to our home. we have loved having the convenience of a cordless vacuum with the Shark name. It plugs in quickly and charges fairly fast. I do not love that the vacuum will not stand on it's own while plugged in. you either need to put the top of the vacuum into the attachment on the stick, or lean it against a wall. How we have not found an alternative, I do not know. there are a couple different modes: Auto, Dirt, floor edge and light. each detection will either light up dark areas, turn on the brush roll or boosts suction. There is also an LED indicator that tells you how dirty an area is that you are cleaning. you can also switch from Auto mode to Eco or Boost modes. The actual vacuum is easy to clean, the filters come out easily. the sensor can be cleaned as well. It's really easy to clean the compartment where the dirt comes out. you don't even really need to take it off the stick if you don't want to. This is a plus for me!

Shark makes some of the best vacuums on the market. If you have kids or pets and need a lightweight cord free option for quick messes, you'll want to check this one out. This is a solidly built and good looking vacuum. It charges quick and the battery life is on oar with similar vacuums. I love the automatic light that turns on when it detects low lighting conditions. And the automatic boost when it detects a high traffic or heavily soiled area makes this pretty intuitive to use. The no wrap vacuum or suction head does great. Several of us have longer hair and we've had issues with other vacuums that would need to be cleaned more frequently due to hair wrapping however we have not had issues to date with this vacuum. The cannister holds a lot more than I anticipated for it's size and it's super fast and easy to empty. I like the length of this vacuum and prefer using this for dusting corners or the tips of furniture as it's effective and light enough to hold upright and clean. You can't go wrong with this vacuum.

I've had many stick vacuum's in my day, and this one is up there on my list of favorites. There are a few minor quirks though, and I'll get to that. Setup: Very easy. Snap a few pieces together, and plug it in. Use: I use this mainly with the brush roll, but to switch around to the wand or crevice tools is easy. Just press the tab, and slide off the brush tool and click on the wand or other tool you are going to use. General use is you press the on/off button, and let it do its automatic detection thing! There are lights on the brushroll that automatically illuminate when the room is a little darker to help you see what is ahead of you and what you are cleaning. There is also an indicator light on the brush roll and by the power button that shows how much dirt the vacuum detects. When you are vacuuming, the suction power will change based on dirt detection, carpet/rug detection, and corner detection. In my experience this works quite well, and the suction goes up and down as I go on and off rugs, as well as when I hit a dirty spot. If I hug a wall with the brush roll, the suction also increases to try and get those pesky pieces of dirt out of corners or against base boards. Overall: Battery life is on par with other stick vacuums. You aren't doing your whole house with this (probably), but you are going to get most, if not all, of what you need to get cleaned with this. The brush roll does not seem to tangle with hair very easily, which is a plus. My only gripe is it does not come with a way to mount to the wall, or a stand. You have to plug in a barrel type plug to the side to charge the battery, and it simply sits on the floor. It cannot freestand on its own unless you take the main motor off and set it next to the brush roll. The dirt bin is a little awkward to empty, but not too bad. Overall, it is a nice vacuum, with a little room for improvement.

Good but needs more charge for less time. I love how it i light.

Very easy to use, with great cleaning performance. I wish I thought of this type of vacuum cleaner sooner.

I've been using this Shark cordless vacuum for a few weeks now and find it a handy addition for around the house. Definitely works best on hard surfaces, but has some power for carpeted surfaces as well. Great for things like spilling dry cereal in the kitchen or daily/weekly tidying up etc. but wont entirely replace your plug in vacuum. Battery life is pretty decent, depending on motor setting of course, but its kind of clumsy to charge due to the lack of included stand or wall mount. Its prone to fall over if you try and lean it up in a corner, so you have to find somewhere to wedge it while your charging or not using the vacuum. Suction power is alright, again much more ideal for hard surfaces than trying to clean a lot of dirt out of your carpet. The unit is super lightweight and very easy to use, I think the way you empty the canister could be improved on. Nothing worth taking a deep dive into but most of the time I disconnect it from the base to empty so hopefully the electrical connections for connecting the motor to the beater head will stay functional. Overall though it has been nice to have, I primarily use this for any daily cleaning tasks and then bust out the big heavy plug in vac occasionally for the deep clean. Its like a dust buster on steroids so if that sounds good to you then I would recommend considering this shark unit.

Very good vacuum cleaner. I have two Blue Heeler dogs that shed a lot of hair. It helps me a lot to keep the house clean more quickly and easy. The only bad thing is the battery life, which lasts a maximum of 30 minutes.

This vacuum does an excellent job with dust, dirt, dog hair, crumbs and anything else small. The auto detect feature is a big plus and does very well switching modes from hardwood to carpet. The edge detect and LED light are very nice features and the battery life is comparable with other cordless vacuums lasting around 40 minutes. Only negative I noticed keeping this from a 5 star product is larger debris like pieces of sticks or pieces of plastic/paper trash do not get picked up but this vacuum is great to push around daily and keep your floors dirt, dust, and hair free

This is the best vacuum ever! That’s it…that’s the review.

This vacuum is much easier to use for items such as steps, under the kitchen table, corners, etc. rather than a full vacuum.

this is a powerful and light weight little vacuum. Its easy to empty and has a fast charger. I would recommend this Shark model.

When deciding between several vacuums, my wife and I were sold on this one based on the photos on the page above, which show the vacuum with a docking accessory that not only charges it, but empties the canister. We decided to pay the additional $40.00 for this unit because of that. However, we discovered when we received the item that it was just a vacuum with a charging cable, no dock. It appears that the photos for this item are actually for the IW3511 model, Best Buy sku 6549771, which generally costs about $70 more than this unit. I inquired with support about exchanging our unit for the lower priced unit we were comparing this to, but they told me they could only exchange for the same item and that I had to go into the store. Well, the store didn't want to exchange it either, so we're sort of stuck, as these units were on sale when we purchased and are no longer on sale. Would've liked to had the cheaper unit or the unit with the dock for the same price. Please learn from my mistake. I hope that Best Buy quickly corrects the issues with the photos for this item, so nobody else runs into the same issue.

We were looking for a stick vac for quick pick ups. This one fit our needs and works great.

This is by far the worst vacuum cleaner I have ever purchased. I'm confused by all the good reviews. The only circumstance my vacuum operates well is on a hardwood floor, which was pre-cleaned with a dustpan. This is to say, you better have virtually no dirt, or it won't pick it up. This vacuum is just a glorified, very expensive dustbuster. But most dustbusters have better suction, better battery life, and better overall cleaning abilities. My unit persistently gets clogged (usually within 1 minute of use); the main source of the clogs is the accordion style tube inside the brushroll. The clogs are just small dustbunnies. I'm talking quarter-sized or smaller, light airy dustbunnies. The battery life is awful, the best it has done is 30 minutes (but in that 30 minutes, you usually have to stop to de-clog it at least 5-6 times) so it's not a full 30 minutes. Forget about trying to use the "mutlisurface roller" on a rug, unless you are just looking to disperse dirt in a wider area. If I had to name any positives, the unit itself was easy to assemble, and the docking station works well (until it also inevitably gets clogged). It's easy to manuever. That's pretty much the end of the pros.