Customer Ratings & Reviews

Honestly, I loved the vacuum a lot, but it stopped doing the self-cleaning and I returned it. It only lasted two weeks.

To be honest I didn’t want to put a 1 star, I would’ve preferred to leave it blank to show just how disappointed I am with it. The battery life is so short for the time it takes charging. It takes twice as much time to charge as for the battery to diminish.

I only had this vacuum 2 weeks and the battery keeps dying almost as soon as I take it off the charger to vacuum. It literally stays on the base until I need it and it dies within 2 minutes, I believe it’s defective.

This vacuum is easily clogged, and the flap that opens to empty into the docking station is finicky. I would not purchase this again. There are too many small attachments that are easily lost. Not as impressive as advertised. I wish I could return it.

Had really cool ideas in terms of features like the auto empty trash container which also worked as a holder for the vacuum and the trigger locks so you don't have to hold it down, but the cons outweighed the pros, such as battery life was extremely short and suction wasnt great unless you had it on the highest speed, not great for dogs with long fur

The The Shark Cordless Detect Pro Auto-Empty System is good for the small or hard to reach jobs. It’s light weight and easy to handle. But don’t expect heavy duty cleaning for a large space. The width of the vacuum floor head attachment is pretty small so it will take you longer to clean the same area. But if you are looking for something a little more manageable to lug around, this unit fits the bill. Comes with two additional attachments for cleaning hard to reach areas. Take off the long extender and you basically have hand held vacuum making this a multi use vacuum. The vacuum has a smart sensor to automatically increase to suction in dirtier areas. There is also a manual option to change the suction mode. Battery indicator shows how quickly the battery will drain. It says it will last an hour, however I don’t come very close, probably about half that. But for the quick and easy jobs that you don’t expect to run that long, then this works fine. I like the fact you don’t have to empty out the dust compartment every time or every other time for that matter. The auto empty gives it a little less maintenance. However the 30 days is a bit of a stretch. If you vacuum multiple rooms a few times fills it up quicker than you think. Or perhaps it is doing a better job of deep cleaning than I thought. There is additional air filtering in the base unit and a deodorizer. It stands tall but is very narrow so fits nicely in a corner. If you are in need of a handheld or a lightweight vacuum, this is nice. Just don’t plan on a big job as the battery will not last too long.

I have a family of 5 and im constantly vacuuming, this thing kept getting clogged up on every run and made it so annoying and unsatisfying to vacuum with. Definitely not a heavy duty vacuum. It was so pretty but not useful for me

Poor suction and gets clogged very easily. Also has a weird dust capture pocket that cant be cleaned or emptied so eventually its full of dirt.

Biggest waste of money 4months into having it stopped working and charging spoke to numerous people of no help transferring me from person to person all telling me they are not responsible for it that it goes by code and number of diff shark companies a 400 hundred dollar piece of junk feel that i was scammed by them

Wasn’t the best for our new thick carpets but worked well on hardwood floors.

This item only charges for an hour and you can only use it for 20 minutes and it cuts off on you. The battery dies out.

Didn't last unfortunately although i wanted to love it. Motor burned out. Not the best charging vacuum

Just recently bought this vacuum stick, with the hopes of being able to vacuum my entire house. Sadly the battery life runs about 15 mins. The eco mode might save battery life, but suction too weak. I will be returning it

My cordless vacumn came without a battery-box appeared to be open from store but inside everything was intact except no battery. Going on 5 wks now since I first contacted shark directly to get another battery on back order. Called again today still on back order. The store didn’t have another battery at the time so I was holding off hoping shark would have been restocked by now. Finally shark put me on a email notification when stock arrives. I didn’t rate product except assembly was easy. I haven’t been able to use product therefore I said no to recommendation of this item.

Very disappointed in this product. My shark vacmop that was $50 works better. There is very little suction, gets clogged easily.

Ive only had this vacuum 4 months and im returning it. It does not work as advertised. The suction is not good, the flap gets stuck constantly. The worse vacuum ive ever purchased. Very surprising because Shark typically puts out top quality products.

Owning a few higher end cordless vacuums, I was excited to try Shark's newest model. At a lower price point, it offers much of the benefits of the higher end competitors such as Dyson and LG. Overall I would recommend it as an option but I do believe it comes at a high price point. Setup: Unboxing is quick and easy. The stand is easy to put together and is overall sleek and can hide well with the white color. It's a compact unit overall so it can be placed in may areas without taking up too much space. Vacuum: Vacuuming is about a 7-8/10. It picks up small debris and dust pretty easily with one sweep but some larger things tend to take multiple passes. It can be difficult to get edges and under cabinets cleaned without the assistance of a broom or using another vacuum. You can also use an attachment to help with this but it doesn't feel as effective. The roller style helps with avoid hair clogs. If you are using this vacuum regularly or just for light to medium "in-between" cleaning, it is a good choice. For a primary vacuum, I would look for something more robust. Generally speaking this is a good light to medium duty cordless vacuum. Battery: 60 minutes max reported. Probably get about 30-45 minutes absolute max at full power. Enough to get a small home or large apartment up to 1200-1500 sq ft if there isn't much dirt. Overall not the best battery time. Auto-empty: This is a great feature. It really integrates well into the stand. I really give this 5 stars for no bags. Complete waste on other systems and robo vacs. Attachments: minimal provided. Would like to see more. Overall: I would recommend taking a look at this cordless vacuum as an option. I believe the price point is a bit high when compared to some other competitors with higher end vacuums. Nonetheless a good option to consider

The worst product I've ever bought. The flippers don't work nearly as well as the navigator lift away brush version at cleaning. I bought it as a Christmas gift for myself and three months in the self dump feature - the cheap flap doesn't open and I'm now emptying the tiny cup myself. Save yourself the high cost, and buy a corded lift away. Absolute piece of junk.

I bought this days before Christmas and now it doesn’t work. I contacted Shark since it’s clearly under warranty. They troubleshot it and determined that this was defective. They will send a new one once the broken one is received in their warehouse. A week has passed by and no return label has been sent. My suggestion if you decide to buy this system is keep the box for a month incase you need to return it.

I just bought this, after fully charge, that thing last 10 to 15 minutes. What the heck!!!!?