Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 371 reviews
(371 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Detect Pro's powerful suction, lightweight design, and convenient auto-empty feature, finding it easy to use and effective on various floor types. However, some users experienced shorter-than-expected battery life and occasional clogging issues. The self-cleaning aspect and dirt detection technology were also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
BEST VACUUM EVER!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LOVE this vacuum. All other vacuums we have had with out dogs smell of dog dander after use. With the auto-empty system and HEPA filter there is absolutely no smell whatsoever. It also is a very strong vacuum, switches automatically between rugs and hardwood.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Great till the filter clogs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Filter clogs halfway through every use. Cleans well when its not clogged
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for your review! We're sorry to hear you're experiencing some clogging of the vacuum filter. If you have any concerns about it, please don't hesitate to get in touch with our customer service team. Kind regards, Shark Clean
Rated 5 out of 5 stars
Shark Cordless Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this Shark- Detect Pro Auto Empty System, Cordless Vacuum. I simply love my vacuum. It replaced a very heavy Wind Tunnel which hurt my back every time I used it. I would definitely recommend this item.
I would recommend this to a friendRated 5 out of 5 stars
Great value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have high expectatives for this vacuum. My previous one was a shark ine and lasted 8 years!! So far I'm really impressed by the quality of this one.
I would recommend this to a friendRated 4 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum out there , will buy again And recommend to family
I would recommend this to a friendRated 4 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and really like how it works on my hard wood
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best cordless vacuum I’ve owned. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Hark Detect Pro-Empty System.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t regret it to buy it. This my first purchased Vacuum so I can use this for long term.
I would recommend this to a friendRated 1 out of 5 stars
Piece of junk, suction is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this vacuum has cool features like self empty and a dirt detector, the reality is that this is a piece of junk. It does not suction well and dog hair accumulates at the rotating brush, it will not suck it into the vacuum. I have to physically remove it myself and take the head off the vacuum to suck it up. The brushroll stinks. This is not worth the ridiculous amount of money they charge, do not buy. I'll never buy Shark again after this ripoff. I can't stand how these companies get away with selling junk for exorbitant prices and consumers can't do any about it because of return windows closing.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear that your IW3511 Shark - Detect Pro has disappointed you . Based on the performance you have described , it seems that the unit is not working properly. Please reach out to our team by phone at 1-855-427-5127 ; we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Short lived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had for two weeks and while it picked up well until now, it suddenly doesn’t have suction . I’m lucky it’s within 30 days so I can return. I loved the idea of this and it did empty well up to this point.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for sharing your thoughts with us! We're really sorry to learn about the trouble you experienced with your Shark Detect Pro that resulted in your return. Please know that we will forward your feedback to the relevant teams at Shark to help ensure this doesn't happen again. We hope you'll think about giving our products another chance in the future!
Kind regards,
Shark Clean
- Cons mentioned:Battery life
Rated 1 out of 5 stars
NOT impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and suction terrible. Feels very cheap.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're sorry to hear that you aren't happy with your DetectPro. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127 . Kind regards, Shark Clean