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Customer reviews

Rating 4.5 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Inspiron 15 3520's touchscreen, ease of use, and price. Many appreciate its performance and the lightweight design, while some experienced issues with the hinge. Positive feedback also highlights the battery life and size. A few users mentioned wanting more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,189 reviews
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Going to order a 3rd one for another employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for those that aren’t doing too technical of stuff, but just the right amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to update my computer. Decided on laptop verses my old all in one desktop. Love my new DELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer 5 stars Best Buy 0 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great the company Best Buy has a lot to work on there customer loyalty is atrocious

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issue which I faced while using this specific lap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my personal opinion while using this laptop facing battery life issue which is significantly less than 2 hours, which is very disappointing for me, secondly we captured screen flickering issue which is very disappointing. Else I don’t have any problem with this laptop, I hope this feedback will be help to ensure don’t face similar issue to others.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hey There RohitK,
      Thank you for taking the time to leave a review. We apologize for the battery performance and screen flickering issues you are experiencing with your Inspiron 15 3520 laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided steps with the full articles that can help you improve the battery performance of your laptop and a troubleshooting link to help with your screen flickering below.

      Here are the steps to help improve the battery performance of your laptop:
      1. On the notification area of the taskbar, right-click the Battery icon.
      2. On the options list, click Power Options.
      3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.

      a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
      b) If running Cortana, type Battery Saver into the search box and select from the results.
      Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
      c) Turn the Battery Saver On or Off.
      d) Additional settings are available via the Battery use and Battery saver settings links.
      e) Battery use shows further info on apps and their power usage.
      f) Battery Saver Settings screen allows you to customize further the Battery Saver feature.

      How to Improve the Performance of a Dell Laptop Battery: http://dell.to/2vfXWf4

      Screen Flickering Troubleshooting Link: https://dell.to/36oRnaI

      If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam

      If you continue to experience issues, please reach out to Dell Support directly by using the information provided below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Summer@Dell Dell

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . . . of course, it’s a Dell! And a great value in a 2 in 1 laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the laptop and it is so convinient for me. The best buy store made my purchase easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfies my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer meets my expectations and satisfies my current needs. I am happy that I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop so far! It has great usability and was a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer-RP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my product. No issues.I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for a quality laptop at a great value price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Not quite as fast as I hoped, but still workable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a gift for someone, I haven’t gotten any complaints so I’m guessing it’s good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman did a wonderful job in helping me make the right choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for a college student. the only thing I would change is to add a light up keypad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this laptop is great. The only issue is the keyboard is a little awkward when typing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it and it has more capabilities than he expected so we were happy with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and it was great to have help from Best Buy support to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , I am very happy with that laptop thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I recommend it and I wouldn’t use anything esle

    I would recommend this to a friend