Customer Ratings & Reviews
- Model:
- CH701
- SKU:
- 6553116
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
A little hyperbole
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Cyclone” is a little optimistic, but it does work as a hand held vacuum.
I would recommend this to a friendLittle sucker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Just needs a. Wall mount. To charge it
I would recommend this to a friend- Pros mentioned:Weight
Very light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very light weight, and ok suction not the best do t recommend if you have kids but regular clean up is good.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
It’s great and practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is comfortable to use in the car and practical when charging and using without cable.
I would recommend this to a friendFair price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a handy item for dust and hair, but suction is disappointing when expecting more from this brand.
No, I would not recommend this to a friend- Pros mentioned:Portability
A little disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as effective as other handhelds that I've had in the past. I just hope it last longer than the others. I like the portability of the vac.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a replacement for my old shark. But as good but it will do
I would recommend this to a friendBest mini vaccum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally use this for everything. I did a lot of research and comparisons, this was my final choice and I’m glad I purchased this!
I would recommend this to a friend
Great for Everyday Cleaning!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this item for cleaning my desk, keyboard and my other furniture in my room daily. I have lots of animals and its perfect for dealing with hair and dust. Definitely recommend!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great!!?????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGood for quick pickups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little disappointed, it doesn't seem as powerful as my old Shark that died of "old age" But it works
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for cleaning out the car and also in tight small spaces where a normal vacuum does not fit. I am impressed with this Shark product.
I would recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handy, but under powered and no powerhead. A serious step down from earlier units by Shark I have owned.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We’re sorry to hear that your Shark Cyclone PET Handheld Vacuum didn’t meet your expectations, especially in comparison to previous Shark units you’ve owned.
We understand your concerns regarding the suction power and the lack of a powerhead, and we truly regret that this led to your decision to return the product. Your input is valuable and will be shared with our product development team as we work to continuously improve our designs.
If there’s anything we can do to assist you or if you'd like help finding a model that better suits your needs, please feel free to contact us at 1-855-427-5127. We’d be happy to help.
Kind regards,
Shark Clean
Horrible battery life.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to charge it twice to get one task done. I like its small compact style but it definitely doesn’t make up for what you’re giving up for it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Handheld shark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you expect from a handheld vacuum. Works fine but don’t expect high
I would recommend this to a friendVacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it always turns off always have to keep turning it on back and on and off not very good at picking up either
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Angelic,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We're really sorry to hear that you've had to deal with the vacuum repeatedly turning off and that it's not performing as well as expected with pickup.
That’s definitely not the experience we aim to deliver. Consistent performance and powerful suction are at the heart of what we design for, especially for pet households. We’d love the chance to turn this around for you and look into what might be causing the issue—whether it's a power connection, filter maintenance, or a product concern we can help resolve.
Please reach out to our team at 1-855-427-5127, and we’ll be happy to troubleshoot this with you or explore options that better suit your cleaning needs.
Kind regards,
Shark Clean
It's okay!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power goes down too quickly for me. I like the charger because it is the USB C type.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for your review of the Shark Cyclone Pet Handheld Vacuum. We’re glad to hear you like the USB-C charging, though we understand your concern about the battery running down too quickly. Your feedback is important and will be shared with our product teams as we continue to look at ways to improve.
If you’d like to review this further with our team, please don’t hesitate to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Handheld vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This package was opened and is missing everything but the vacuum
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi
Thank you for bringing this to our attention.
We're very sorry to hear that your Handheld Vacuum arrived in a condition that didn’t reflect the brand-new quality you expected. That’s not the experience we aim to deliver, and we understand how concerning it must be to receive a unit that appears to have been opened and is missing items.
We recommend reaching out directly to Best Buy regarding the condition of the item upon delivery, as they manage product fulfillment. In the meantime, if you need any assistance with product setup, documentation, or checking for missing components, our team is here to help. Please give us a call at 1-855-427-5127.
Kind regards,
Shark Clean
Short battery lofe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks dirt up pretty well but the down side is the battery life is limited. Battery does not last “long” at all for the price.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Tenisha,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We're glad to hear you're satisfied with its suction performance, but we understand your concerns about the battery life, especially in relation to the value you expected.
Battery life is a key focus in our cordless designs, and feedback like yours helps us identify where improvements can be made. If you’d like assistance in optimizing battery performance or exploring other models that might better suit your needs, our team would be happy to help at 1-855-427-5127.
Kind regards,
Shark Clean
Sucks but not in a good way
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless, not sure how it has so many rave reviews. Battery life is pathetic and the only pet hair it seems to catch is what is stuck to the bumpy pet attachment. It picks up ok on say hardwood or very short carpet but anything with texture or thickness, it sucks... But not in a good way.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for your review. We’re disappointed to hear about your experience especially that you found the vacuum worthless, the battery life pathetic, that it barely picks up pet hair except what sticks to the bumpy pet attachment, and that it only performs acceptably on hardwood or very short carpet while struggling on anything with texture or thickness. This isn’t the experience we want our customers to have, and it seems like a very frustrating situation. We understand how frustrating this must be, and we’re eager to help. Please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to get this resolved. Kind regards, Shark Clean