Customer Ratings & Reviews
- Model:
- CH701
- |
- SKU:
- 6553116
Customer reviews
Rating 4.4 out of 5 stars with 381 reviews
(381 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Cyclone PET Handheld Vacuum, particularly its strong suction power and overall performance. Many appreciate its portability, lightweight design, and convenient size. The battery life receives positive feedback, and some users find it effective for pet hair removal and appreciate the useful attachments.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful, i thought it was gonna be more. The attachments are not what i thought they would be
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but the battery life is not what I was expecting. It maybe last 2 hours, depending on what you are using it for.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review on the battery life for your handheld vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Eduardo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. Good cleaning
I would recommend this to a friendRated 3 out of 5 stars
Not strong
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems too work pretty well but does not have very strong suction in some instances
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
vacuum stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The vacuum stopped working after only 20 days of light use. I really expected it to last much longer for the price. Tried basic troubleshooting, but nothing helped. Definitely wouldn’t recommend
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We’re sorry to hear that your Cyclone vacuum stopped working after only 20 days of light use. This isn’t the experience we want our customers to have. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to assist you further.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this is very weak, not powerful so therefore doesn't work well for what I need it for, which is to continually clean out my large SUV with my little children making a mess of it. I have used other handheld vacuums for just a fraction of what this costs, but they have had higher volts and worked way better, so for this price, definitely not very satisfied. Also, the first one I got, I plugged in once to charge, and then the charger broke off into the charging port into the vacuum, I had to go in and get a new unit without even being able to use the first one.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Reminded me of the dirt devel I bought that wasn't what I needed either. Quality was fine and worked ok, just wasn't what we needed
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
No happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was ok. Didn’t have the best suction for dirt in my car. I had to go over the floor mats several times.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jenn. Thank you for sharing your feedback. We’re sorry to hear the suction didn’t meet your expectations for cleaning your car. While Shark vacuums are designed for strong performance on household surfaces, car interiors can sometimes require specialized attachments or settings for optimal results. We appreciate your input and will share it with our product team. If you’d like tips on maximizing suction or using accessories for car cleaning, please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help you get the best experience possible. Kind Regards, Shark Clean.
Rated 2 out of 5 stars
Big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just doesn’t pick up. A big disappointment. I have an upright shark vacuum & love it but this one is worthless
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Patty,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the Cyclone may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
shark pet handheld vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did work but not for too long. don't know if its the brand or the product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Aaron,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Cyclone Pet. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Baby vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It diesnt have as good of suction i thought it would..plus it diesnt pick up dog fur like it saud it does..
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Shark handheld Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not in love w this Shark handheld vacuum . I prefer my Bissell handheld vacuum. The power could be better and attachments seem cheap.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're so sorry to hear that your experience with your Shark Cyclone has not been the best. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your unit, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Useless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 min of run time only, couldnt even vaccume my car in single charge. I have X3 2022.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Amit,
Thank you for bringing this to our attention. We understand how disappointing it must have been that your Cyclone didn’t meet your expectations for runtime. The average runtime for this model is around 10 minutes, which is normal for its design. Your feedback is valuable, and we appreciate you taking the time to let us know.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
It is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay. I wish the suction was stronger as I was not able to use on my car carpet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Yancy,
Thank you for sharing your feedback on the Shark Cyclone Pet Handheld Vacuum. We're glad to hear it's been useful overall, though we understand your disappointment with the suction strength—especially when trying to clean car carpets, which can be more demanding.
Your comments will be shared with our product team as we continue to improve performance across various surfaces. If you'd like help selecting a model better suited for deep cleaning automotive interiors or heavier debris, feel free to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Meh... works ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction level is ok but battery doesn't last very long.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Disappointing For Shark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just did not seem to have the power it should have had.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Eddiye,
Thank you for your feedback. We’re disappointed to hear the product didn’t seem to have the power you expected. This isn’t our usual standard, and we completely understand how frustrating this must be. Your comments will be relayed to our internal team for improvement, and we truly hope you’ll consider choosing us again in the future.
Kind Regards,
Shark Clean
Rated 1 out of 5 stars
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several Shark vacuums over the years. Upright canister (fantastic), rechargeable stick vacuum ( amazing). When I needed a small handheld, I chose this one. The pet attachment is clunky and does not operate smoothly. The small tool is ok, but overall I am very disappointed with this vacuum. Sadly, it is too late to return it. It came while I was out of town and this is the first time I have had the chance to use it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Cyclone PET Handheld Vacuum with HyperVelocity Suction. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working and charging after 9 months. I tried contacting shark but not worth the hassle.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nanny,
Thank you for sharing your experience, and we’re truly sorry to hear that your vacuum stopped working and charging after just 9 months. That’s understandably frustrating, especially when reaching out for support didn’t feel worth the hassle.
We’d still encourage you to explore warranty options, as your vacuum may be covered. You can contact our customer service team directly at 1-855-427-5127, and they’ll be able to assist you further with warranty claims or troubleshooting. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean.
Rated 1 out of 5 stars
Not good removing things like flour
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a flour spill & it wouldn’t get most of it up. I had to wet the floor to remove the rest after a broom & dustpan. Maybe it’ll work well in my car
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Alexa,
Thank you for sharing your experience with the Shark Cyclone Pet Handheld Vacuum. We’re sorry to hear it didn’t perform as expected with the flour spill, especially when dealing with finer debris on hard surfaces.
While handheld vacuums like this one are designed for smaller messes and targeted cleaning, we understand how important it is for them to be versatile. We hope it proves to be more effective for use in your car, and if you’d like assistance with getting the best results or exploring other models, please don’t hesitate to contact us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Very poor quality Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor suction. Takes like 3 hours to charge and using it for maybe 5-10 minutes at a time you might get 20 minutes runtime out of a fully charged battery.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Cyclone PET Handheld Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean