Customer Ratings & Reviews
- Model:
- GFD65ESSVWW
- |
- SKU:
- 6558846
Customer reviews
Rating 4.3 out of 5 stars with 68 reviews
(68 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the overall performance of the 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam, as well as its efficient dry times and large capacity. Users also appreciate the dryer's ease of installation and quiet operation. So far, customers are reporting a great experience with this dryer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Exactly as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as advertised. Bice appearance and finish.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great and quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and quiet, this washer offers exceptional cleaning performance. Great buy!
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has had to be reset several times. The light also sometimes flickers inside so something doesn’t seem right. Not sure if it’s because we bought it from the Outlet store.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know how hard it can be to have a dryer that needs to be reset several times. If you're still facing this issue, we encourage you to schedule service by calling 833-426-3339 so our Bodewell technicians can investigate why your unit has to be reset and why the light flickers sometimes. -Kacie@GEAppliances
Rated 5 out of 5 stars
GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works great, dries clothes quickly, and also looks great!
I would recommend this to a friendRated 5 out of 5 stars
GE Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it about a month now. So far, so good.
I would recommend this to a friendRated 1 out of 5 stars
"Defective Dryer & Missed Service Appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer from Best Buy on July 9, 2025, paying over $1,300. Less than a month later, on August 1, 2025, it stopped working completely. To make matters worse, Best Buy scheduled an appointment for today, Saturday (8/9/25), between 12:00 PM and 4:30 PM to repair or replace it—and never showed up or even notified us. Extremely disappointing product quality and customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize that you’re having this issue with your new dryer, and we certainly want to assist. If you’d like to share your feedback with Best Buy regarding the missed appointment, their customer service can be reached at 1 (888) 237-8289. If the dryer doesn’t seem to have power at all, we recommend checking the fuse/circuit breaker; some electric dryers use two fuses/breakers, and if only one is operating that can cause an issue. Troubleshooting tips for your model are available starting on page 38 of the manual, which can be viewed on our GE Appliances website when you look up the model number and go to the product’s page. If you aren’t able to resolve this with troubleshooting and want to arrange for service through GE Appliances, Bodewell (our team of appliance care experts) can be reached at 833-426-3393. A technician would be glad to examine the dryer. -Sarah@GEAppliances
Rated 1 out of 5 stars
Best to shop somewhere else.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivered a dryer that was wrong voltage. No problem they scheduled a pick up. They texted and said they would be at the house in an hour. I sent someone to meet them and Best Buy didn’t show up. They did this 4 times. Each time I had to call and spend an hour trying to speak with someone. They told me I would be compensated for the 4 cancels since I’d had to send someone to meet then 4 times. When I tried to find out what my compensation was for the 4 cancellations, I was transferred again and again because they didn’t want to honor their promise. I will never spend money at Best Buy again because the customer service is nonexistent.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to give a review on this item i purchased, but i still do not gave it. Delivery drivers accidentally broke it and had to take it back and no one from best buy has contacted me yet to set up a new delivery.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry for your inconvenience. Hopefully you have your replacement dryer by now. If not, we please reach out to the following number 1-888-237-8289 or contact your sales associate. Thank you! Joyce@GEAppliances
Rated 1 out of 5 stars
False advertisement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t speak about product because the website has a lot of products that are false advertisement. Purchased a stackable washer dryer needed 120v electric dryer it was really 220v purchased another stackable electric dryer that says 120v product was really 220 took off both times for delivery one of the times it was in back order waited just for it to be a 220 went to store they reassured me it was a 120v but they were wrong too
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to replace
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to order a return and exchange. My dryer was faulty. Power panel didnt work couldn't start a cycle.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very very happy that i replaced my samsung all in one with this product. It was the best decision i made.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .This dryer helps refresh small loads and dewrinkle larger loads with the power of steam when you use the Powersteam option. We're glad to hear this dryer is serving you well. Thank you for choosing GE Appliances for your home!
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Dryer! Bought the matching washer and they pair together for smart functionality. But you don’t have to do that if you just want a traditional set up. Dries clothes very well and very quickly. Handles large bulky stuff with ease - no more sending out my comforters! It’s also balanced well and isn’t too noisy which I appreciate.
This review is from GE - 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Look so nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can use 120v. It is so easy to install. It is very good for my apartment.
I would recommend this to a friend


























