Customer Ratings & Reviews

Has lot of software issues that will require someone who is tech savvy to navigate through. The issue is also that it is isn't comfortable for smaller hands

Pretty good handled kinda want to return it for the newer version

It is good for at home gaming but hard to play with on the go and would might as well play on your CPU if at home. Screen is gorgeous but no VRR can cause issues with some games.

Great product, but the open box that I received has a mildly defective left controller. The left controller doesn’t light up and the clicking sound is not the same as the right controller.

Exlant quailty easy to use. Plenty of storage good grapics

I own a 512 gb model and like it. Controllers are not as comfortable as Steam deck, but they’re not terrible.

Best handheld owned a steam deck prior to this and been debating but now that i have it i love it any game can be played on it and with updates only getting better

I loved this tablet...for the whole 2 days I was able to use it. I powered it off, and it wouldn't turn back on. Sent it to Lenovo repair center. They stated they replaced the motherboard and they returned it back to me via FedEx, however they did not disclose the worth of the property inside the box with FedEx, so upon delivery FedEx did not obtain a signature from someone as they normally would have had they known how much the property had cost that they were delivering. Within an hour after FedEx left the package on my front deck, someone tore open the package and stole the contents of the box (the legion go tablet). Now I need to file a claim with the repair center and TRY to get reimbursed for the tablet I've owned for less than 3 weeks that was faulty to begin with and now stolen. If I hadn't been sold a faulty tablet to begin with, I wouldn't be in this position, and I hope I don't end up losing $580.00. Not happy.

Great graphic. It dig with it it has windows 11 and gaming stire

I like it, I mostly use it as a computer and I played a few games but the only issue was the right side analog working properly. Leveno will send me a new one so it will all work out.

Was already shopping for one. Unlike ASUS it brought a great case.

It keeps glitching and randomly turning off. Xbox games dont perform good. To get into a game i start it then it force clises then i have to start it again worst big purchase ive ever had the screen resolution is also trash if i didnt need it as a backup laptop right now i would return it

Great, but don’t expect to play at high def games cus your amd won’t handle that it.

legion go, so far the best handheld I ever played, very responsive, you can play literally any game on it. Just make sure you buy an extra memory, you gout to need it. You are going to be downloading game like crazy.

System is a little laggy. Out of the box the Ally was easier to set up. The speaker's on the Rog blow this out of the water. Having issues with saved games. Especially in Hades it totally wipes my save file every time

It was good if it's something you would use like if you travel a lot of don't have a dedicated PC.

Lenovo's customer service is awful!!! I had to contact Lenovo two months after I bought this device from Best Buy when released Oct last year, and they refused service because I didn't have a Purchase Order directly from Lenovo. I asked to speak to a manager, and they replied I couldn't speak to anyone without a PO. I tried several times, and they started making fun of me because I wanted to speak to someone on charge, and repeating everything I said in the background and laughing. Support is based in India, and they greatly dislike the USA. IBM answered once the same phone number for Lenovo's support, after its India based group stopped answering my calls. Detachable controllers’ thumbs-sticks fail after a while. Lenovo won’t replace them as above, YMMV, but in my case, I did not have a PO. Very bad battery life! It could last several hours, or 30 minutes, predominantly when idle. And very basic performance. Increasing the VRAM does not help. Most games need to be launched with medium to low quality settings to guarantee playability. Legion Go is OK as a portable Windows 11 tablet, to run other applications. As a gaming device, it’s mediocre.

Awesome product. I love this device . It has become my go to for gaming. Some AAA games are too powerful to run smooth like cyberpunk but Balders Gate runs perfect

So far so good ignore the babies on here they need theirs bibs

I've purchased open box models before from best buy and have never encountered an issue until this one. I purchased a open box Lenovo Legion Go open from the north kansas city location. When i arrived the tech was assisting another customer. We made eye contact and he basically assured me he'll be right with me. He was not. After about 15 mins of waiting I was approached by another associate and was asked if i needed help. He tried to help but couldnt locate the barcode to scan the item and send me on my way so he had to asked the other associate from earlier for help. He was still with the same customer and he told the other assoicatr it would be a minute before he could help and to move on to the next customer. So he did and after he cleared the line the second assiocate went and found another associate to help and he couldnt figure it out as well so we were left to wait on the first associate ( with the same customer ) and he came over with an attitude and matter of factly scolded the second associate for not opening the box and getting the serial number off the device because it wasnt on the box. And after 45 mins waiting to pick up a order. I finally reccieved a defective device that is prone to shutting off randomly. I was gonna return it and try to exchange it but since its open box i could only return it and since i paid card wait 5-7 business days for my money back. So i kept it and paid U Break I Fix to fix the faulty fans outta pocket. Overall terrible experience and a complete contrast from any other experience i had with you guys so far. To the second associate who at least tried to help thank you. But definitely need some customer service training