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Customer Ratings & Reviews

$569.98

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the MFC-L3780CDW for its excellent print quality, reliable performance, and smooth setup. Users appreciate its ease of use, great connectivity, quiet operation, and speed. The only notable drawback mentioned by some customers is its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 265 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 2 months and have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Paper Feed Issue from Tray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is fine. Paper feed broke in first five months with minimal printing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brothers are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a snap and everything worked as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer - no issues it just reliably prints and easily scans even double sided documents from the automatic document feed tray.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Keep Lookin'!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very heavy, and the place to grab the paper is blocked by the control panel so it's hard to get it out. In addition, the scan to print app is VERY outdated, which is primarily why I returned it. I settled on the HP Office Jet Pro9130 Series. So far it's pretty good - definitely smaller and lighter than the Brother. I'm not super happy with the auto-feeder scanner since it only takes a few pages at a time and if the pages are too crisp and stuck together it won't separate them, which results in additional scanning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quality products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivers quality products quickly. I am always satisfied with my purchases from them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer but Best Buy support wasn't helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. I have always enjoyed Brother printers. My only complaint was the paper loader was set to legal and letter and then the printer was telling me to load paper when paper was in there. When I called in for support Best Buy was very unhelpful and said I either had to bring it in or have someone called out to the site. I wish they could have trouble shot over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer to replace an older ink jet printer and couldn't be happier. Print quality and speed are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a small office. Very versatile and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best buy delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and very fast and best buy delivered on time

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The Ultimate Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works smooth, perfect and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A heavy beast of a printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used much, but so far so good. Used some two sided photo paper for laser printers, not as good as inkjets as far a print quality but know that going in on making this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Brother MFC-L378OCDW Color Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother copier quality does not seem to be as good as in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer uses cheap aftermarket toner unlike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer uses aftermarket cheap toner unlike HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a upgrade printer for another Brother printer and I am very happy with it. I especially like the fact that I can now feed multiple sheets in the bypass tray rather than have to feed single sheets.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and fairly compact. Color is of good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and very quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an HP laser with this one because the HP quit connecting to wifi after about 4 years of use. Its been a solid performer for the last month of use! I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother MFC-L3780CDW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I've ever had. Way more features than I'll ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive laser printer that is very versatile along with scan and copy capability. I don't use the fax function. It produces very good quality output.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it a couple weeks. Had to address some minor issues (color correction on copies, paper wrinkling), but so far so good. We'll see how the toner cost stacks up against my previous inkjet ink cost over time.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you had copy and wrinkled pages issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We are so glad that all is working good now with the Brother MFCL3780CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3780CDW Brother