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$569.98

Customer reviews

Rating 4.5 out of 5 stars with 265 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the MFC-L3780CDW for its excellent print quality, reliable performance, and smooth setup. Users appreciate its ease of use, great connectivity, quiet operation, and speed. The only notable drawback mentioned by some customers is its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-265 of 265 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Excellent unless you need to print envelopes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (a few months) this printer has been a peach but we're still on the original toner cartridges so I can't speak to longevity. Clear printing, only one paper jam (and that was duplexing with very thick paper so almost expected). The one irritant is printing envelopes. Clearly this is a cludge workaround: Open the multifunction paper tray, put in UP TO only three envelopes, and worst of all you have to open the back of the printer and flip two levers to enable envelope printing. If I'd known this beforehand I'd have looked around a bit more before buying it. If you need to print a lot of envelopes I suggest you look elsewhere. We don't, so I'll keep it, but what a cludge workaround just to print envelopes. I expected - and deserved for the price - a better way to print a normal item like an envelope.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you're experiencing issues printing envelopes with your Brother MFCL3780CDW machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This is the printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality! Set up was very straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Brother printer currently owned. Great performance and reliability. I abandoned HP printers because of their nonexistent service. Although the brother printer is somewhat larger than what I wanted, its trouble free performance one the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just replace the whole printer when you run out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lesson learn, it's far better to toss the printer and buy a new one when you run out of toner. Spent more than $400 on new cartridges from BB only for the printer to permanently streak. That's $1000 totals... Just trash it and get another. It's cheaper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Falsely Adverises

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased printer as BB advertised it as compatible w/ Windows 7. About 2 wks for shipping & it was damaged. I learned it did not work w/ operating system after several calls w/ Brother tech support. BB refused to give refund although falsely advertised.

    No, I would not recommend this to a friend