Customer Ratings & Reviews
- Model:
- WTW4957PW
- SKU:
- 6563821
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the convenience of the removable agitator for washing bulky items, the overall great performance, and the ease of use of the washer. The minimal noise level and large capacity are also appreciated. However, some customers have reported issues with wash cycles and the lid locking mechanism.
This summary was generated by AI based on customer reviews.
Washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous washer stopped working and was happy to know it could be replaced quickly.
I would recommend this to a friendGreat machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this machine works! It gets my clothes clean, and sensor settings are amazing!
I would recommend this to a friendNew washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer quit working we bought the same one. It’s been a great one.
I would recommend this to a friendGreat machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer machine and the delivery was great
I would recommend this to a friendTerrible Customer Service & Delivery Mistake
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer for my mom's home, and during the purchase, the staff constantly pestered me with "Can I help you?" the moment I walked in—yet when I actually needed help, the process took forever. I clearly told them multiple times to deliver the washer to my mom's address, but they completely ignored my instructions. Sure enough, the washer was delivered to my house instead—not where it was supposed to go! Now I have to deal with this unnecessary hassle because they didn't listen during the purchase. Extremely frustrating and unprofessional service. Would not recommend buying from here if you expect them to get something as simple as delivery right.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Its the Greatest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant beat old style washer and dryer highly recommended.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service good price I would recommend it
I would recommend this to a friendGood washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Install went smoothly. I've ran a couple loads and no issues so far
I would recommend this to a friendHuge Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this washer 16 days and it started making a loud banging noise like it was off balance. Called Best Buy to schedule a repair. They scheduled my repair. On the day of the repair, the technician said “We don’t do repairs. You need to call Whirlpool.” I called Whirlpool and made another appointment. On the morning of that appointment, I called to find out when the technician was coming and they said he isn’t. He’s not coming to work today. Now, I’m scheduled for the following week. Needless to say, this has been a huge disappointment.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Practical and economical washing machine, works great
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with my purchase, works well & my granddaughters are able to use it too
I would recommend this to a friendFAILED TO INCLUE IMPORTANT PARTS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works fine and got it at a great value but when it came to the water hoes that connect to the wall they were not provided even though it was stated by the cashier that it would be included. Crazy to believe that main parts you need to ensure the machine works were missing
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, my cloth was super dirty and after one wash it became brand new
I would recommend this to a friendFirst time washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is simple and so efficient. Hasn’t caused our electric bill to be higher.
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service,professional,on time,reasonable price,Recommended.
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what expected not able to open door without having to start up again
No, I would not recommend this to a friendGood sturdy machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value washing machine. Enjoy the security of the Whirlpool brand.
I would recommend this to a friendHappy with purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has been great!!! Really enjoying my new machine.
I would recommend this to a friendOutstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Will spread the word and let everyone know.
I would recommend this to a friendGreat servic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service great, customer service great. Person purchased by great.
I would recommend this to a friend