Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.89
Save $50
Comp. Value: $279.89

Customer reviews

Rating 4.3 out of 5 stars with 318 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 8139e for its excellent print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have experienced occasional connectivity issues and suggest improvements to the paper tray capacity, while others feel the printing speed could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 318 reviews
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best printer in the market, the prize is very competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp office Jet Pro 1839

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well. I had a little trouble with set up but it is working well now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP 8139e to many Ink replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer since June 2025, and the 8139e is horrible. I have to replace cartages monthly and we only print about 30 pages per month. I do not recommend buying this Printer at ALL!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price point with a year free of ink

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm and happy with my purchase. I do recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer for home ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own this kind of printer since the first one came out. It doesn’t disappoint the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer took me a few steps to get it all set up. But it is working great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP color printers are not what they used to be

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP used to be the gold standard in printers. This one and the last one I purchased are cheap, cranky, hard to set up and aren’t as well built as in the past.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paid money to take a step backward

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an aging Brother computer. Most things work fine except that it will not print partial pages of Quicken checks. The Geek Squad, HP, and Quicken have all been contacted and I have received NO HELP. Essentially, I paid the better part of $300 to take a step back. My old cheapo Brother printer printed the checks perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and attractive printer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and efficient printer; works easily without error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER FOR THE PRICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again, best ho I have owned.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    May Wanna skip this item.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the auto feed it leaves black streaks. Still not happy after calling..they gave me $10 back. I have 2 other HPs that are way better. You may wish to skip this buy. :( Sadly I was hoping it was good. I hate leaving a bad review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good features for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and scanner with document feeder. Good value for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but totally different than my last HP printer... Takes time getting use to it and the new processes...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    copies slow-much slower than my previous HP copier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No As Advertised!! Will be returning.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a new HP Laptop that would connect to the Printer, but would not print. Tried all aspects - worked with HP and Microsoft Windows team and no resolution. Documents would go to Print queue and then would be deleted. Also did not have a power cord, so had to borrow from another Printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ink poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out too fast. The print is not acceptable. Sorry I purchased this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Realy bad customer service over the phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delivered had to take so much abuse just to get it returned. Will never buy anything from them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer only printed out 2 pages before the paper could not be rolled through the printer and out. The paper kept being folded like an accordian and then you would have to manually get it out. We took it back to Best Buy and the tech said that he couldn't fix it and it was definitely not working and he would send it back to factory.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer will print its own test pages, but I only got 2 pages of my own to print. After that, it started spitting out blank pages. Apparently, HP counts the number of pages that it spits out, whether there is ink on them or not for the Instant Ink plans. I did all of the troubleshooting, as well as restarting it. I am returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty printer. Constantly freezes/unresponsive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this would be an upgrade to my HP 7900e, but this printer is garbage. It constantly locks up and does not respond. The only way to reset it is to unplug it and wait for it to restart. I do not recommend this printer.

    No, I would not recommend this to a friend