Customer Ratings & Reviews

Only durable laptop with good performance exceedings the needs for the most.

Great computer for day to day operations. Easy to use

Great! What a machine. I have been looking for this my whole life!

It was a graduation gift and my daughter love it too fast easy to use

Love it it’s what I wanted in laptop. I have been wanting a apple laptop for long time

The MacBook Air is so easy to work on. I have had no issues with this operating system at all. Thanks Bestbuy for your assistance in helping me find the right laptop for school.

Perfect computer to send my son off to college with!!!

We purchased the Apple book for our granddaughter so she would have a successful college experience

So good and user friendly! It was easy to transition from PC to Mac as well

Love this product! Never had a Mac, but it’s easy to use and fun to learn.

great product and was very happy with the price and easy of purchase

Very Nice laptop, battery last longer, graphics are good

I found this Mac cheaper with Best Buy, really enjoyed saving that big money, and about the Mac, so clean to hard working

awesome service and amazing product would highly recommend this computer

Great multitasking in nursing school! Use it for all my school work.

I love this MacBook! The color is super nice, the computer runs super smooth and the speakers are really nice.

It was great buying this device from Best Buy. The customer service was great, everything well explained and their professionalism is top notch. Thanks Best Buy PCH Torrance.

Great computer. Speed is terrific and quality picture.

Bday present for my wife. Setup was nice and quick and runs like you would expect a Mac book to .

This review concerns Best Buy's misleading "Excellent Condition Open-Box" rating, specifically regarding a MacBook Air M3 (purchased on trade-in). The product received was far from excellent: the packaging was muddy, and the laptop cover had a clear, visible hot coffee mug watermark—a sign of misuse and potential non-visible damage. This item should have been graded "Fair" or "Satisfactory," not "Excellent." When I sought a remedy (a price adjustment for the accurate condition, or an exchange), I was subjected to unbelievable unprofessionalism by "Manager" Ben. Ben's response was a masterclass in gaslighting. He refused to acknowledge the coffee mark as a problem, insisting I should be "grateful" for the price based on the original $1400 retail price of a two-year-old model. He was actively dishonest, prioritizing the defense of a false product rating over consumer integrity. When I asked for a manager, he confirmed he was the manager and then threatened to "sever the business relation." Verdict: Best Buy Beaverton's QC for their open-box "Excellent Condition" is dangerously overrated and deceptive. Furthermore, the store manager's behavior is toxic and completely unacceptable. This location actively fails consumers. Avoid their open-box deals.