Customer Ratings & Reviews
- Model:
- WM6998HBA
- |
- SKU:
- 6568166
Customer reviews
Rating 4 out of 5 stars with 557 reviews
(557 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time3.6
Rating 3.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, quiet operation, and energy efficiency of the 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo. The large capacity and cleaning performance are also appreciated by users. However, some customers have expressed concerns regarding the extended dry times and an unpleasant smell after washing.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dry time
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.skeptical about the product. Pleasantly surprised, it is a little slow, but it does the job. You just have to plan ahead how to wash and how to dry, leave it alone and see the result. I am very happy we bought this machine.
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Graphite Steel
I would recommend this to a friend Rated 4 out of 5 stars
Undecided
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, works well for small household. Still needs some kinks worked out. Returned the unit due to dryer ran for 5 hours while I was gone and never shut off. Tried multiple times to see if it was a setting mix up.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
You need a new washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer/dryer combo. I will never forget about a load of washed clothing again! It has a ton of settings to accommodate different loads of laundry, sizes, etc. The size of the washer is great- a king sized comforter fits. The app is also a nice touch. It sends notifications when cycles are done, updates are available, etc. You can even customize the display welcome screen & chime that plays when the wash/dry cycle is done. Easy installation & space saver. *it is heavy! Make sure you have strong help if you are planning to self install & pick up.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Great for small spaces
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased the unit amd got it home it wouldnt work right. Called best buy and they sent someone out really quickly and he got it running. The only thing that i don't care for is the extended dry time. The notification on my phone of when its done is nice so i dont have to check on it.
I would recommend this to a friend Rated 5 out of 5 stars
Gets the job done!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Marginally a little slower than your traditional separate wash and dry machine, but when you consider the amount of times you forget to throw your clothes from one side to the other, it often comes out more beneficial and forgiving on your forgetfulness. It’s nice being able to start a load right before sleeping and waking up to already dried clothes. I don’t think I can go back to regular separate machines. If anything, I’d rather have 2 of these next to each other for redundancy. But since it’s a newer concept than your traditional sets, it wouldn’t hurt to throw extra warranty on it. Just in case.
I would recommend this to a friend- Cons mentioned:Dry time
Rated 4 out of 5 stars
Love Hate Relationship
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pros Space saving machine. Sleek looking design. AI wash n dry function seems to work the best Just put clothes in, press start, and walk away When all goes well....love the machine. The cons Sometimes the dry function just never shuts off...even after 6 hours. Washing towels is a minimum of 3.5 hours. Lint does weird things in this machine... and i mean some weird stuff if you know what i mean.... GO SEE IT!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great washer/dryer combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technologically advanced, space saving and easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Absolutely AMAZING Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is AMAZING! I absolutely LOVE this unit! Works beautifully. I love that I can wash and dry in he same machine. I also love the softner and detergent pre fill chambers. I do have to add detergent to each load and I never have to worry about forgetting the softener. You can program how much detergent and softener is used for each load via the app. The AI Wash + Dry cycle is awesome too! It senses the load and then picks the best cycle and dry time for that particular load. So smart and convenient. The unit is SUPER QUIET, too. The ventkess frature doesnt heat your house or make it humid. Worth. Every. Penny. This machine is THE FUTURE! User Tips: if you wash mixed loads or overstuff the machine, it will take a long time. Learned that on my first load. Don't wash towels/blankets in the same load as your clothes. Wash jeans and denim in a separate load. It still functions in the smell way as a standard machine-- if you overstuffed it, it won't work properly. Also make sure you clean the lower filter after every 3 or 4 washes.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Lg washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for the most part. It keeps giving me an error saying drain clogged and I don’t know why. I also don’t like the fact that I can’t just dry something when it doesn’t fully dry and it needs a little more time to dry. The best feature for me is it being ventless.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Did notice that if you use the wash+dry setting your clothes don’t completely dry all the way and are still a little damp. Works great if you do the wash and dry settings separately.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 3 out of 5 stars
Drying works but so many problems already
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the drying feature to work perfectly fine with reasonably sized loads, and this machine is a lifesaver if you are like me and don't have a dryer vent in a condo or apartment. But, there are some serious quality control problems on my machine. The washing machine struggles with anything even remotely bulky or heavy such as a plush cotton bathmat. I think it is not to handle anything with more bulk than sheets. I've had lots of problems while still under warranty including only being able to use the gentle cycle and having the dryer never shut off even after the clothes are bone dry. I would not buy again.
No, I would not recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
LG Washer and Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer! Very easy to use, just follow the prompts when starting the wash machine and dryer! The tub is large enough to easily handle king size bed sheets and pillow cases and dries them totally in the indicated time! The combo dryer is ventless, therefore there is and need to have a vent from the combo dryer to the outside!
This review is from LG - 5.0 Cu. Ft. HE Smart Mega Capacity All-in-One Electric Washer/Dryer WashCombo with Steam and Ventless Inverter Heat Pump - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/dryer combo. We didnt even know they made ventless dryers. So far no problems with this item. We love LG appliances. So very easy to use. This machine does all the work for you. Very quiet while using also.
I would recommend this to a friend - Cons mentioned:Dry time
Rated 5 out of 5 stars
Saves Space but NOT Time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all-in-one combo. Ventless! lint collection is much better than the GE model and priced similar. footprint is same as normal dryer except inch or two deeper, but it itsa "wash" because there is no rear vent exhaust protruding. loads take longer, because of long dry times. bulky heavy items sometimes remain damp and need extra dry times, but our old LG gas dryer was the same, just faster overall. since it is an all-in-one, you don't need to mind and added time and step of unloading a washer then loading a dryer. as usual with separate washer and dryer setups, larger loads extend total wash and dry time. this unit seems to work the best when not overloading it. smaller loads can be done and finish completely dry in about 2.5 hrs. we considered buying 2, but one works if you just run more loads more often. saves a ton of effort and money on your electric bill overall, but not time
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Never going to back to separate washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints here. Best for my use case as I transferring wet clothes is not fun; I load dry clothes and get fresh clothes out of it, like a magic genie. Most important thing to remember is to never fill more than half the capacity to allow for enough breathing space (during drying). AI mode is really handy for general use. Towel and bedding mode is specific use case Allergen mode is good as well for steam washing. No guess work about amount of detergent required, just fill in the tank once and forget. Clean the lint once every few cycles. Low electricity usage due to heat pump and low water usage due to AI mode.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We're so glad to hear that you are enjoying the convenience and efficiency of your LG washer and dryer. It's fantastic to know that the machine is working well for your specific use case and that you find the AI mode and different washing settings helpful. Thank you for sharing your tips about not overloading the machine and regularly cleaning the lint filter – these are important maintenance reminders. We're happy to hear that the features like the detergent tank and energy-saving technology are making laundry easier and more cost-effective for you. If you have any questions or need support in the future, please feel free to reach out to us. Thank you for choosing LG. ^Cris
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy work of laundry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were impressed with the ability the unit can do. It’s exactly what a retired couple needs. No hassle with moving clothes to the dryer. Select the cycle you want and walk away. All clothes will be washed and dried when you’re ready to take them out. Some cycles are long on cycle time, but we’re retired. No problem with time. For a large family with a lot of dirty clothes, this unit probably won’t fit your needs. We love it.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Great alternative!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my all-in-one. The space in my apartment for a washer and dryer is designed for a stacked unit. I hate those, they are so small. The all-in one is a full size washer and dryer that fits in that space. The only downside is that I can only do one load at a time, not have a load drying while another is washing.
I would recommend this to a friend Rated 5 out of 5 stars
Large Family alwys on the go, Mst Hve
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say....ALL IN ONE! After about 7 months of using my wife loves the unit. It's the centerpiece of our kitchen, as our laundry room is offset from the kitchen, where we used to put a curtain up to hide our old machines this is the first thing people ask about when they come over. Putting a load in before bed and having it dry and wrinkle free for work the next morning is a convivence you can't beat! A family of 8 this is a no brainer. The app is kind of a novelty but it supplies features not available on the actual machine menu.
I would recommend this to a friendRated 4 out of 5 stars
Washer and dryer 2 in 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very fast and professional, at the beginning for some reason my order was wrong and they send it to the wrong address. But at the end it was worth it
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Combo washing machin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was great,easy to used help in consuming time, recommend to purchase everyone it has been two year no sing of damage
I would recommend this to a friend
















































