Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- |
- SKU:
- 6568805
Customer reviews
Rating 4.4 out of 5 stars with 812 reviews
(812 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Processor speed
Rated 5 out of 5 stars
About computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I is user ffriendly .speed also good.display also good
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described, easy to setup and update. good product for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Asus laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus laptop was recommended by a best buy geek squad employee. I bought this to do some Minor tuning on vehicles. The laptop is very fast, small and light. Great graphics and it makes the process’s way smoother. Great battery life too
I would recommend this to a friend- Pros mentioned:Ram
Rated 5 out of 5 stars
Great, especially with a few enhancements
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop alot! Picked this guy up on sale for $230 and added a 16gb stick of ram + swapped the ssd to a 2tb to make this laptop a word processing beast that is powering me through grad school!
I would recommend this to a friend - Cons mentioned:Screen quality
Rated 4 out of 5 stars
Solid work computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, i 3 core processor is awesome along with the windows operating system. Only thibg that borhers me is that the screen is matte/non reflective, my eyes hust arent used to a non reflective screen
I would recommend this to a friend - Pros mentioned:Battery life, Performance
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, high performing...good charge life. Very pleased.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
hi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it is simple but it has everything I need, although I can play with it if I want, the reality is that I want it to study, watch a movie from time to time, and work From school and many video calls and she is perfect at that. If you are a computer genius, don't buy it, but if it is for basic but important things, it is perfect.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Good choice for a basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for general computer use and internet browsing!
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Good utility computer for home use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight with good speed and response. Perfect for web tasks, email, and light office applications.
I would recommend this to a friend Rated 4 out of 5 stars
Super Great Value and Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Lightweight and fast. The special 10-key on the touchpad is interesting. Just like anything new, it takes a little getting used to. But convenient to have it there!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Nice, compact Asus laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful and compact! Meets my needs and expectations. Battery is sufficient, but even on battery energy saving mode it still drains fast. Overall a nice laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer works great! I use may things on it and it never messes up. I’ve had it for almost 2 years and it still runs great.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
V good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very suitable device for my daughter in her high school. She does everything on the laptop for her school and it’s just perfect
I would recommend this to a friend - Cons mentioned:Screen quality
Rated 3 out of 5 stars
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One, this is due to MY specific wants: 1. The laptop is non touch, and has no backlit keyboard. If it had one but not the other I would have been ok. But it lacked both and that was a deal breaker for me. 2. To me, the brightness wasn't that great either. However, as stated previously this review is based on what I wanted rather than how the laptop actually is. Having said these things, it runs well, it connects to wifi easily and the design is quite nice. It has a nice weight and it's not too delicate. If this is for basic computer function this laptop is good to have.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear QueenB,
Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Review of ASUS Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a truly great laptop! I broke my MacBook screen, and at the time, could not afford a replacement. So, I went looking and found the perfect replacement. It does just what I need it to do!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Fantastic Laptop - Exceeded My Expectations!" I've been using this laptop for a few weeks now, and I couldn't be happier with my purchase. Right from the start, the setup process was smooth and user-friendly, allowing me to get started quickly.I highly recommend it to anyone in need of a reliable and efficient device!
I would recommend this to a friend Rated 5 out of 5 stars
Impressive value for students
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS Vivobook is perfect for daily use—fast startup, smooth performance, and very lightweight. The screen is clear and the keyboard feels great for long typing sessions. Battery lasts almost the whole day, and the Quiet Blue color looks premium. Great value for students or anyone needing a reliable laptop for work, study, or streaming.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
A good budget laptop.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has used Apple and Window products alike, this laptop is very good if you’re on the search with a budget. This laptop is not heavy, a little heavier than an M2 2022 Macbook Air, but my only issue has been the FHD screen. Personally the screen is different from what I’m used to so it’s down to personal preference regarding screen resolutions. Otherwise, pretty good and offers a decent battery life. Not really good for gaming except casual things, and not the best CPU if you’re looking for one to handle a lot.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nairen,
Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that the design of the screen didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect for Needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the ASUS Viviobook laptop, color was great, everything worked perfect and met all my needs. Mainly personal computer, not gaming. Great size to travel with.
I would recommend this to a friend Rated 3 out of 5 stars
Aonik64's Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the small size of the computer and the interface and it was very speedy for most of the tasks I wanted including playing games that dont have graphics that are too high (if you're looking for a computer that can run a game like Minecraft this is great but if you want one where it can run a game like Grounded well, this device is not for you, but its what you get for a computer this price). My main issue with this laptop was that the battery life was really bad. I could barely get 3 hours out of it before I would need to plug it in again. So everything else about this computer I liked a lot, but the battery life is what got me to return it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aonik67,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2404026152-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support












