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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 483 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 483 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/dryer is terrific! It’s quiet and works really well.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 1 out of 5 stars

    It didn't last. Customer screwed. No surprise.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last a year. Dryer spin cycle makes a horribly loud noise like it's about to shake apart. Seems to constantly need detergent added. Takes ~5-6 hours. Called Samsung on the noise. They look for any reason not to support it. Even though I registered it when purchased. Purchased extended warranty through Bestbuy (since new technology at the time) and..shocker...their "free warranty service" is actually not free. They charge you service fee. Throwing it in the trash and going to buy a legit washer AND dryer from a non-electronics store who will stand by their sales.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the dismay about your overall experience using the unit. Let us help.

      Below is the user manual link for your model. See page 79 for the suggested actions when the unit vibrates excessively or makes noise.
      https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf

      For further assistance with the long cycle time, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1150155783 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    I am sold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Don't be afraid of progress. You can do everything you would with 2 separate products. Plus it has SOOOOO many cycles to choose from . Electricity usage also has mot increased. Waiting for another month to be sure. Also bought 5 yr warranty for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decided not to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the concept but after researching decided not the best option for me. My main concern was if problems the complexity to know because of being 2 in one and repairs costing more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Softener dispenser didn’t work and it didn’t fully dry

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Surprisingly great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about it but it works great. My wife was super sceptical but has told me multiple times that she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BeSpoke All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! It has worked as intended and I have had no issues with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality is easy to use. That’s the best forever ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Operation clean clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new baby she is very smart and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saver and I don’t have to sit around to wait to unload and switch to a dryer. All in one. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dry machine in one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is so excellent I love my machine two in one

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to safe space. Dry time is little long but nice not having a vent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super quiet and it tells us both water and energy usage after every load!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Gives peace of mind and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke All In One Washer and Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a year later I have not had any issues with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Electric bills

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its take more time than I expected,im not sure if i did a good thing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the results and the product. We were skeptical but have become believers. Also having Samsung products around the house, allows for viewing messages and seeing the progress

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the the best thing i got from Samsung compared to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it’s so awesome everyone should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME TO HAVE IT ALL IN ONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , time and space saver , just set it and forget it

    I would recommend this to a friend