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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.5 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the HL-L2460DW printer for its excellent print quality, overall great performance, and ease of use. Users appreciate its simple setup and connectivity, as well as its compact size and relatively quiet operation. Some customers have noted that the genuine Brother replacement toner can be expensive, and a few have experienced issues with the printer entering a deep sleep mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 256 reviews
  • Rated 5 out of 5 stars

    Brothers Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer if you do not need of color printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SEARCH FOR PRICE AND QUALITY BALANCED OUR WELLFOR ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for forms and documents. Black and white only but that's all I needed. Getting harder to find printer with a wired network connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer, Bad WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, the only fault is it keeps dropping WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Brother HL L2460DW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had significant difficulty connecting to my wifi. Suggest having printer very close to your wifi source when setting up. Otherwise it has functioned well

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL2460DW Brother

  • Rated 5 out of 5 stars

    Good printer for home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with a wi-fi connection, works as advertised. I like that it has a smaller footprint than many printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an inexpensive workhorse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basic but works well. Offers a variety of connection options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than HP. better build. also, their subscription only cost you 0.89 cents for 25 pages and can be rollover. best printer I ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Quality Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because of the quality and relatively cheaper toner compared to HP. So far I'm very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Sleep mode

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it is a good product! The product goes into sleep more immediately. The online printing mode doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Rated 5 out of 5 stars

    pa g

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to get set up but could have been an internet issue, working well now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, Easy to use. Did not realize it only worked from computer copy.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Rated 5 out of 5 stars

    Oh Brother!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to send wirelessly from my iPhone to the printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth single sided printed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single sided printing cost more in paper and storage space.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    No wifi, no usb, too dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent an hour trying to get the wifi to work. I input it manually using the extremely slow two arrow system. I did this several times because even though it said Connected, and the green light was steady, it couldn't be found on any of my 3 computers. It didn't include a usb, so I had to use the one from my old printer. After that wifi still didn't work, but I decided to test printing anyway. I often need to print very light things at about 20% opacity, and this prints SO DARK. Probably 80%, and there's no way to adjust it, even in their app. Overall super disappointed. I feel like maybe I got unlucky because I couldn't find anyone else with this specific wifi issue, but the darkness is a deal breaker. A waste of toner.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer . Very happy with the quality and value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    User.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, expensive, print out not sharp. Very hard to set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CANNOT GET NEW PRINTER TO WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I would like to say something nice about this printer but I cannot get it hooked up to work! Very frustratimg!!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I’m sorry to hear your experience with connecting Brother HL-L2460dw was a bit difficult. If you’ll give us another chance, We’d like to make things right. Please contact us directly at:

      https://www.brother-usa.com/support Brother

  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed would not recognize the ink cartridge beyond the one it came with. Unable to return as it was 3 weeks since purchase. Never again Best Buy terrible return policy especially for a faulty product.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having toner issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL2460DW Brother

  • Rated 3 out of 5 stars

    Easy Set Up my a..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a pain to install and to make the printer work.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother