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Customer reviews

Rating 4.3 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize this 14" laptop as easy to use, portable, and affordable, praising its performance for everyday tasks. Positive feedback also highlights its lightweight design and adequate size for portability. While some users experienced issues with the screen and limited memory, the majority found the laptop to be a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 929 reviews
  • Rated 1 out of 5 stars

    Don’t recommend it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a super slow computer, definitely u cant expect too much for the price, but sometimes you can’t even open a window because gets stuck!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen did not work. Best buy claimed they undercharged me for taxes. Came back and charged more. How is that even possible. I will not purchase there again. Total rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    College computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in college not the best but really slow can’t download apps for school or anything I didn’t like it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They selling under refurbish buy junk not works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did came in key board doesnt work I cant get it fix. Waste of money Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than what I was replacing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the first time I turned it on it would not load. Every page froze three times before it would finally load.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop stopped working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop failed after 2 weeks of use. Error code show there is an issue with the motherboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was unable to perform simple tasks such as opening the browser, and its performance was very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs extremely slow, it took almost 5 minutes to open up the internet… not worth it !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy this again, absolutely awful computer. Slower than a turtle wish I could get my money back, definitely don’t buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing wrong with the laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ordered a rose gold one (and pay more money for it). Received a silver one. About the laptop. It's what I expected for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and this was extremely slow. Used it at school and home and same slow speed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags a lot I thought it was going to be a good brand laptop but it’s not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not good laptop. Runs very slow. Takes a long time to do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good computer overall worst hardware system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop doesn’t power on after a month and fixed it but keep doing it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. Do not buy. This computer crashes way too much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought today, returning tomorrow. Moves entirely too slow for me. Also, won’t stay on unless plugged into a power source.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just normal computer for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I needed The computer is more for little kids

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very slow……………………………….. Not recommended………………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow to load anything Hp site wont load Very poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Labtop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good no item I will never recommend this to no one

    No, I would not recommend this to a friend