Customer Ratings & Reviews

Out standing deal. I couldn’t pass up the sale of my items

It’s a good inversion a make I’m so happy to buy this product

So far its working great for school but you can feel some parts begin to crack when you hold the laptop

It’s a really nice computer.Its an affordable yet very durable and well made laptop. I would highly recommend this to others.

Great service. I hope if in future I’ve some issue best buy would be helpful

Great service helping choose it and great product!

Battery charge does not last long. Computer gets really hot if you use it more than a few hours.

Bought this for middle schooler, loved the screen, keyboard, not too heavy at 14", easy to set up. Battery life is not as expected but will be changing some settings in hopes it will help. Bought our first on 8/6 with turning on and setting up on 8/11 just before school started 8/12. Sadly on 8/22 it completely DIED. GeekSquad asked me to just exchange and well here we are with a 2nd exact model. Not sure it will last (rep said should last up to 7 years) but if I can find another model for under $700 as I found this one on sale I would probably go with another. I've read tablet mode will eventually cause hinges to break. Will change rating if our 2nd lasts longer.

So far I love this tablet! It’s so diverse I can use it in any setting, school, work, and art!

Touch screen broke after 2 weeks of use. After multiple attempted phone calls (long hold times and random disconnects) I finally got through to support who issued a repair order. After they received it, HP tech support said it was not going to be a covered repair since it was "customer damaged" and would cost me over $500 for the repair. I took photos of all angles of the laptop and screen showing it has no evidence of damage or mishandling and filed a claim with my credit card company. My last two laptop purchases were HP, but never again.

Perfect for everyday use. Very pleased with this purchase.

I wanted to like this but the screen just didn’t hold a candle to the OLED display of the ASUS Zenbook I tried in the same price range with similar specs. I did like the form factor and build quality but the screen just looked washed out to my eyes. The facial recognition feature was also buggy and inconsistent.

I am writing this review on my HP elitebook 8770w which is very old running windows 10. I have owned numerous HP items over the past 35 or so years and most were standard setters in the best sense of the word. The HP Envy is also a standard setter in the worst way. From the initial setup it proved to be quirky and within 2 weeks "quirky" turned out to be a warning of impending failure. The USB-C charging port failed. About the same time the "black screen of death" began showing it's ugly face. (At this time I was several thousand miles from home and had to wait to drop it off at Best Buy. That was on July 17th. By early Aug the unit was declared DOA by the Geek Squad. HP, your new standard is too low! This laptop missed the mark that at one time made HP a highly respected company.

Seems to be a good value. Time will tell. It is a bit heavy.

Still figuring out how to use and find my files from my old laptop.

Touch pad is a bit sensitive other than that its great!

Bought a laptop in September and used it a few times. In December it stopped working. I brought it in for repair, and it took about 2 months get done, l mean, it couldn’t get fixed and they decided to give me a new. My frustration was because l needed my laptop during the holidays to work and they didn’t have my computer ready, as promised or neither an option to get me something else to use to work. I got behind schedule with all my work because l could get the job done while traveling. For that reason l got the computer, right?! The good thing is, they will give me a new laptop but, they want to me to buy a new protection plan for the new laptop. I got the protection plan for acidental and damage, not for factory issue, that should be covered by it own warranty. It’s getting interesting…

Everything is very good except the screen! It is FHD 300nit but is the worst display in the all brand laptops. Should buy the 2.8k one.

Piece of junk. Lasted 15 months and the motherboard died? Very suspicious, after we just cancelled our Geek Squad….

This is my 3rd HP and last. Last 2 were Spectres that both had the fans stop working. Learned my lesson. This was supposed to be a secondary PC to use on the go. It's been 3 months and 4 days. My laptop won't turn on and won't take a charge. Could be battery, could be motherboard, but i know one thing: it couldn't be me again. im getting my money back on this and going ASUS or Lenovo or if I can get a good deal, Microsoft like my main PC.