Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • intel CORE ULTRA 7
  • HP ENVY x360 16" Laptop: Best for creative and technical use. Features: * Intel Core Ultra 7 155U * Intel Graphics * SSD 1 TB PCle Gen4 * NVMe M.2 SSD * RAM 16 GB LPDDR5-6400 MHz (onboard)
  • Portable performance HP 16" (D) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Ports: * USB Type-A (10Gbps signaling rate) * Headphone/microphone combo * USB Type-C (10Gbps signaling rate) (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge) * Thunderbolt 4 with USB Type-C (40Gbps signaling rate) (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge) * HDMI 2.1 * USB Type-A (10Gbps signaling rate) (HP Sleep and Charge)
  • What's in the box: HP ENVY x360 16" Laptop, 65 W USB Type-C power adapter, Setup instructions.
  • Designed to reduce environmental impact - Designed using recycled metals and post-consumer recycled plastics? epeat + EPEAT Gold with Climate+3 p? ENERGY STAR Certified.
  • Windows Copilot in Windows kickstarts your creative and productive capabilities with intelligent answers.* hp Copilot I I d - a I - | I - - , - | : I a | | : | | C... -- - w9 - - - . - - d - . .. - . - . a - - - - 1 . - - -- - - 1 - Requires Windows 10 or later. Some features require an NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to use. Copilot is not available in all markets. The Copilot key will lead to the Bing search engine. See <http://okms.windows.com/WindowsFeatures>
  • Windows Copilot Key: Copilot in Windows gives you intelligent answers. Get AI assistance with the Copilot key. Requires Windows 11. Some features require NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to log in. Where Copilot is not available, the Copilot key will redirect to the Bing search engine. See <http://okms.windows.com/windows-ai-features>
  • The text on the image reads: "2 N - -- - -al - - s - NP LA -o Bute - - - - 3 - . t TA - - Cande Some - - A - Aa - Soas Drea-tie GANNE - - - - - - SGHBI & I 1 N a - - P % O I 4 & L - - - , U 4 & 0 & A a S Y M , T f 4 - I A R G . F 8 - - 2 E 1 e W D I 1 S G x A Z N TAB cA - 9 CAL -".
  • Type here 10 seanch Pinned M apps x ldge Wond icel PowerPunt Mal Calendia N Microsolt Saure Puilos Oretscile Phone Lnk to de Joumal uslites Calculator Whiteboard Sripping Tool Movies & TV Clock Recommended Nort D Get Started Welcome T0 Windows A 1 /Surt Design 17m ago Suntainable Sen P 2 ago x Vlurdeer UM 12h ago x Campaign Budget Yesterilay a 4M P Dur Oceans Westerday e 10 PM Gon Hotet 12 M 0/27/202 8 Montly Sunny
  • The text on the image reads: "Fue Ne - wnech ed - - . . - - F - - - . - - - kd - - - Witoard Snpping 3 > - - -e . Reroummenen - - - - A - - - au Stn - -g - - - A - intuntar - - - D Campangn hutgo -ra - .h - - Cosne Mestenda a i 2 - - -. rstorly bumy by .... - wwiiintes". This text appears to be a description or a caption for the image, but it is not clear what it is referring to.
  • The text on the image reads: "Recommended Apps".
  • The text on the image reads: "SapTer a eF I - - 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Alt View 3. HP - Envy 2-in-1 16" Wide Ultra XGA Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Alt View 17. HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Pen sold separately.
  • See Copilot in action video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Intel Core Ultra Processor (Feat. Intel Unison) video 0 minutes 35 seconds
  • HP Envy Laptops video 1 minutes 00 seconds

HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver

Model:
16-ac0023dx/9S1R6UA#ABA
SKU:
6571084
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1422 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,422 reviews
  • Pros mentioned:
    Performance

    Pretty darn good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely an upgrade from my outdated Lenovo and I’ve been super happy so far. It’s which with running the systems I need and I’m very happy. The only issue I’ve had so far is that the brightness with randomly decide to not work. It’s not a settings issue, I’ve checked. It just won’t actually change the brightness when I click the buttons even though the display bar shows it going up or down. A bit annoying. Have to restart it every time to get it to adjust again, and then eventually it just stops all over. Other than that is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Hp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hp laptop touch screen easy to use I love it

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Home laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for everything I need. It has speed, storage, great audio-visual and a touch screen!!

    I would recommend this to a friend

  • Worth It

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! I have been using this for over one year. It has sufficient storage for my schoolwork and projects, and the display is pleasant as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Retired Teacher

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a really good computer. Quick response and good screen presence. I did have some problems with pop-ups and other glitches, but I hope the tech people cleared them all up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Good value for money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and effective - use it for MS Office, e-mail and ChatGPT work for my business. nothing too heavy. works well.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the BEST laptop!!! Needed a reliable laptop for my business that can hold a lot of files. Love the fact that it folds over into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the light weight feel and the touch screen and the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Here's your buddy in the bag..!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP envy 2 in 1 is such a wonderful product. With 16' size it give more accessibility to watch videos, video calls and the cherry on the top is its a touch screen. Draw, paint, write it is all your personal buddy in the bag. The Core Ultra 7 gives a better performance experience. A must buy product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy has quickly become my favorite laptop, and for good reason. It strikes a perfect balance between sleek design and robust performance. The elegant, lightweight aluminum body makes it incredibly portable, and it looks great whether I'm at a coffee shop or in a boardroom.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Great touch screen, speeds are great. Over all a great choice with a large screen. Zero issues in over a year

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Well worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale but knowing what I know about it now, it would’ve been welll worth the full price. It’s fast, never lags and I love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Excellent Choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with this computer. I love the screen. It delivers clean and clear visuals. Love the capabilities of tablet to PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    John's Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased at Best Buy has been one of the best purchases we've made re; a Laptop in a long time. It is fast with processing and very user friendly. Best Buy had very reasonable prices on this as well as many other products.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for about a month and my daughter and I absolutely love how it can be transfered into a tablet! She can sit in the living room doing her schooling and i can read on it or scroll while settling down at night. Perfect size and the picture is great! Would definitely purchase again if needed to!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Get the 16" screen!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed, and I got it for a good price during the Back-to-School sale. The 16" screen size is just what I needed, and I really like the touch screen. Not sure I will use the tablet mode much but it's nice to have that option. The facial recognition is nice feature and if it doesn't work a simple pin is quick an easy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    HP Envy - 16" touch-sceen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assisted by a very helpful, knowledgeable sales associate - thank you. I am extremely happy with my new laptop - easy to set up, comfortable keyboard, very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Screen and speed Excelent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is Excelent!. Speed awesome! Bit heavy. Keyboard a little small for the size of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good multi tasking laptop. easy for work, easy for personal use, running multiple apps. it’s got a good display, keyboard and mouse pad are nice and comfortable. it runs smooth. best purchase i made.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop - great processor (Intel Ultra 7), large 16" high res screen, huge SSD drive (1 TB)

    I would recommend this to a friend
Page 16, Showing 301-320 of 1,422 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.