Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • intel CORE ULTRA 7
  • HP ENVY x360 16" Laptop: Best for creative and technical use. Features: * Intel Core Ultra 7 155U * Intel Graphics * SSD 1 TB PCle Gen4 * NVMe M.2 SSD * RAM 16 GB LPDDR5-6400 MHz (onboard)
  • Portable performance HP 16" (D) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Ports: * USB Type-A (10Gbps signaling rate) * Headphone/microphone combo * USB Type-C (10Gbps signaling rate) (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge) * Thunderbolt 4 with USB Type-C (40Gbps signaling rate) (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge) * HDMI 2.1 * USB Type-A (10Gbps signaling rate) (HP Sleep and Charge)
  • What's in the box: HP ENVY x360 16" Laptop, 65 W USB Type-C power adapter, Setup instructions.
  • Designed to reduce environmental impact - Designed using recycled metals and post-consumer recycled plastics? epeat + EPEAT Gold with Climate+3 p? ENERGY STAR Certified.
  • Windows Copilot in Windows kickstarts your creative and productive capabilities with intelligent answers.* hp Copilot I I d - a I - | I - - , - | : I a | | : | | C... -- - w9 - - - . - - d - . .. - . - . a - - - - 1 . - - -- - - 1 - Requires Windows 10 or later. Some features require an NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to use. Copilot is not available in all markets. The Copilot key will lead to the Bing search engine. See <http://okms.windows.com/WindowsFeatures>
  • Windows Copilot Key: Copilot in Windows gives you intelligent answers. Get AI assistance with the Copilot key. Requires Windows 11. Some features require NPU. Timing of feature delivery and availability varies by market and device. Requires Microsoft account to log in. Where Copilot is not available, the Copilot key will redirect to the Bing search engine. See <http://okms.windows.com/windows-ai-features>
  • The text on the image reads: "2 N - -- - -al - - s - NP LA -o Bute - - - - 3 - . t TA - - Cande Some - - A - Aa - Soas Drea-tie GANNE - - - - - - SGHBI & I 1 N a - - P % O I 4 & L - - - , U 4 & 0 & A a S Y M , T f 4 - I A R G . F 8 - - 2 E 1 e W D I 1 S G x A Z N TAB cA - 9 CAL -".
  • Type here 10 seanch Pinned M apps x ldge Wond icel PowerPunt Mal Calendia N Microsolt Saure Puilos Oretscile Phone Lnk to de Joumal uslites Calculator Whiteboard Sripping Tool Movies & TV Clock Recommended Nort D Get Started Welcome T0 Windows A 1 /Surt Design 17m ago Suntainable Sen P 2 ago x Vlurdeer UM 12h ago x Campaign Budget Yesterilay a 4M P Dur Oceans Westerday e 10 PM Gon Hotet 12 M 0/27/202 8 Montly Sunny
  • The text on the image reads: "Fue Ne - wnech ed - - . . - - F - - - . - - - kd - - - Witoard Snpping 3 > - - -e . Reroummenen - - - - A - - - au Stn - -g - - - A - intuntar - - - D Campangn hutgo -ra - .h - - Cosne Mestenda a i 2 - - -. rstorly bumy by .... - wwiiintes". This text appears to be a description or a caption for the image, but it is not clear what it is referring to.
  • The text on the image reads: "Recommended Apps".
  • The text on the image reads: "SapTer a eF I - - 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Alt View 3. HP - Envy 2-in-1 16" Wide Ultra XGA Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Alt View 17. HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver.
  • Pen sold separately.
  • See Copilot in action video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Intel Core Ultra Processor (Feat. Intel Unison) video 0 minutes 35 seconds
  • HP Envy Laptops video 1 minutes 00 seconds

HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver

Model:
16-ac0023dx/9S1R6UA#ABA
SKU:
6571084
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1423 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,423 reviews
  • Pros mentioned:
    Battery life

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, I caught it on sale. For my use it has enough speed and memory. I loveee the touch screen feature and the platinum look. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very tech savvy so had to get help with my purchase. The guy that helped me couldn’t have been more nice and helpful in helping me with my purchase. The computer is awesome everything that we needed or wanted in one! Would definitely recommend and purchase again.

    I would recommend this to a friend

  • Amazing laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The best laptop I’ve ever had. I just hate the sound quality when it’s in laptop mode. When it’s like a tablet, sounds amazing. Speakers are at the bottom of the laptop. The one on top is just for display. No sound comes out

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    COLLEGE MUST HAVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific for college. Lightweight and versatile, great speed and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great processor all my apps for my business runs perfectly without anynissues

    I would recommend this to a friend

  • Love my laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop I need it for work. Nice big clear screen

    I would recommend this to a friend

  • HP Envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful, beautifully designed 2-in-1 that delivers excellent performance, a stunning display, and plenty of storage. Ideal for productivity, entertainment, and creative tasks. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    HP Envy 2-in-1 16" 2K Touch-Screen Laptop - Intel

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 2-in-1 16" laptop strikes an excellent balance between performance, versatility, and design. While it’s not the lightest or cheapest option, its features and build quality make it worth considering for anyone seeking a high-performing, stylish 2-in-1 laptop. Would I recommend it? Yes, especially for multitaskers and creative professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Good Performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance wise Good. Good Responsive. No Noise. Battery life also Good.

    I would recommend this to a friend

  • Love my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Easy to operate. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Ease of Laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not that tech savvy but I’m learning. So far I’m able to maneuver what I need done so far. It helped that McKenzie of the Waxahachie geek squad set up my computer for me & explained how the computer works and also told me about Utube videos & 24 hr phone geek squad service. She also advised that I could always come back to the store to the geek squad for additional assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    One of the best computers I’ve seen.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer and was very happy to purchase it for my son. It’s like a iPad because it folds backwards and then it’s like a laptop altogether wonderful purchase. Oh yeah, and did I mention it’s touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Number pad

    Disappointing. Will be returning.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop in a panic when my Lenovo Yoga gave out and I had midterms due in a few days. They saleswoman sold me hard on it, all but disparaging the other laptops I was considering in its place. I'm not a fan. It couldn't even open a 20 page PDF my first day using it. It kept telling me the Adobe app was not responding, then closing out of all of my open apps. For a 16", I would have appreciated a number pad, but she told me it was to make room for the speakers on top. Those aren't speakers, that's a useless fan. The speakers are on the bottom and sound horrendous, even when I hold it up in the air. Also, the facial recognition is all but useless. I miss the fingerprint pad on my Lenovo... It was on sale, so I guess they are trying to offload the model and why she was pushing so hard for me to buy it. I'm going to return this before the 60 day window closes and get another Lenovo.

    No, I would not recommend this to a friend

  • HP laptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good quality laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    serves my needs for overall performance and good value at the sale price from Best Buy.

    I would recommend this to a friend

  • HP is top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we decided to replace our original laptop with. Haven’t had any issues nor complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I got this laptop it has all the features I wanted and the battery life is good for my use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great laptop. Large screen is awesome and it runs like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great Top Brand laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Envy Laptop! Top brand Touchscreen,copilot, intel core ultra 7, backlight keyboard etc. lots to learn for me ( newly) but lots of videos teaching so loving it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. The computer screen has fantastic details and is fast and light to carry. It has been a major upgrade from my previous computer

    I would recommend this to a friend
Page 17, Showing 321-340 of 1,423 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.