Customer Ratings & Reviews

I bought one 6 months before .. and here are i bought one more now for a friend and he get pleasure to have it with a very nice experience I am gonna buy one more next offer

Easy to handle clear quality priced right excellent

I am loving the speed and the natural-like display

Great Laptop for every day tasks. And light gaming, definitely recommend. The screen could be brighter, but thats my only complain

With this laptop, HP lives up to expectations of excellence. With customer care, Best Buy exceeds expectations of excellence.

Love this laptop for storage and speed. Bought a second one for grandaughter for schoolwork.

I get this laptop for around $720, my experience was good so far, a bit heavy compared to competitors in the market but we will use to it.

even for a techno dinosaur like me it's been easy to use but I don't use it for games or movies etc so am a limited user

The salesman was great. I was looking at one system and after asking what I would be doing with it, he directed towards a better system for what I needed

This laptop is everything I was expecting and more. Completely happy with it ,and it's specs are probably more than what i need. Quite a great holiday sale. Definitely the best bang for your buck.

The HP Touch Screen Laptop is a solid choice for users seeking a versatile computer for everyday tasks.

I take open box , the was best experience because , 1 he was new and I have best price for this Laptop! Thank you Best Buy

Really like my new laptop. Salesman was very informative and truly helped ne in making my final decision.

Ordered to pick item up in-store. Process was smooth with minimal wait time. Item was in excellent condition.

needed a new box of wires in a hurry. Sales lad walked me through the options. He was very helpful. So easy to use, really like the backlit keyboard.

For not being a Mac, it works for work. Sometimes, it freezes a little, but it's not a bad laptop overall. I kind of blame Windows (software), not the hardware. I feel the new software will be glitchy on any computer.

I've always bought HP products, and always bought from Best Buy. This Envy360 is junk. I started having issues after only 9 months. I took it to Geek Squad who re-installed Webroot because it became corrupt. Gave me the laptop, without showing me it was working properly. After getting it home and turning it on did I realize all my data had been wiped. Geek Squad claimed no knowledge of how this happened. Told me to contact HP, who told me there was nothing they could to retrieve my data because it was over 30 days. No one ever told me that an attempt to recover my data had to be done within 30 days. I have a $700 laptop I'm unable to use and neither Best Buy nor HP will honor the 1 year warranty. I have been bounced around between companies and techs for days and spent hours on the phone only to be told they couldn't help me. Can I afford another $700 for a computer. NO! I'll never purchase an HP product again and I will never shop at Best Buy again. Oh! And I will be sure to share my experience with all Social Media!

Great computer. Miss the side numbers keys, these keys sre alot bigger getting used to them

It does the work,my zoom calls, school hwk wensites and touchscreen is great

Excellent service and product. I was given all the options and was able to make my choice based on need and cost.