Customer Ratings & Reviews
- Model:
- 16-ac0023dx/9S1R6UA#ABA
- |
- SKU:
- 6571084
Customer reviews
Rating 4.7 out of 5 stars with 1422 reviews
(1,422 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is too soon to give this product 5 stars, however so far it is performing well and to expectations. I am very pleased with Ryan my Geek Squad representative.
I would recommend this to a friendRated 5 out of 5 stars
Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. It works very well. It has lots of great features.
I would recommend this to a friendRated 5 out of 5 stars
College ready laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for college. Great price with excellent function ability.
I would recommend this to a friendRated 1 out of 5 stars
Horrible is the best I can say.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been an HP customer for 25 years easily spending $10,000 on every product they offer. THIS laptop is the reason I will never purchase HP again. The touchscreen has cracked TWICE on its own. When I received it back from repair, it cracked again. I'm also out $500 having to repurchase software that now doesn’t work. They refuse to give me a working laptop. Total of $1,700 wasted. Foreign customer service is terrible. Thick accents barely recognizable as English. GOODBYE HP. My next $10,000 is going elsewhere.
No, I would not recommend this to a friendRated 5 out of 5 stars
My Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I was looking for something to do a multitasking jobs, and is been working perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Solid laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop. Working well as expected. The only minus is windows
I would recommend this to a friendRated 4 out of 5 stars
Good,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, but the screen could be more bright and clean.
No, I would not recommend this to a friendRated 5 out of 5 stars
HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well fast clear picture A lot of storage.
I would recommend this to a friendRated 5 out of 5 stars
Great price, great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son stated that it was the computer he needed for college.
I would recommend this to a friendRated 5 out of 5 stars
I love my new computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great review from the team there in Lakewood CO but for the team on the phone you SUCK
I would recommend this to a friendRated 5 out of 5 stars
quality service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.employees were very knowledgeable and helped us get the best product for the price.
I would recommend this to a friendRated 5 out of 5 stars
Best product for Best price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price, great customer service received
I would recommend this to a friendRated 3 out of 5 stars
Not a happy camper!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop came with Windows 11 and crashed when I tried to install Adobe Photoshop Elements on it. Best Buy support was of no help and referred me to HP support but gave me a wrong number. Eventually I reached the right HP support, who, after 5 1/2 hours on the phone, was able to help me set it back to factory install. The sales rep at Best Buy gave me incorrect info and I think she was just telling me what I wanted to hear to make the sale.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and everything seems to be good. Nice laptop for students
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its working as per my requirements like 2 in 1. Overall good.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product The best one I had ever have I highly recommend this one
I would recommend this to a friendRated 5 out of 5 stars
School work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for new college student and says it's doing great.
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a purchase for my son who’s a freshman in college. He needed certain features and this was the best match.
I would recommend this to a friendRated 4 out of 5 stars
Nice Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am pleased with my purchase. The battery life isn’t great but that isn’t a huge problem for me.
I would recommend this to a friendRated 5 out of 5 stars
New hp laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is fast, the geek squad did a nice job transferring data from the old hard drive
I would recommend this to a friend



















