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Customer reviews

Rating 4.7 out of 5 stars with 1422 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Envy 2-in-1 laptop's responsive touch screen, impressive performance, and ease of use. Many appreciate its lightweight design and long battery life, along with the ample storage provided by the SSD. A common negative comment was the lack of a dedicated number pad. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,422 reviews
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too soon to give this product 5 stars, however so far it is performing well and to expectations. I am very pleased with Ryan my Geek Squad representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It works very well. It has lots of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College ready laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college. Great price with excellent function ability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible is the best I can say.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an HP customer for 25 years easily spending $10,000 on every product they offer. THIS laptop is the reason I will never purchase HP again. The touchscreen has cracked TWICE on its own. When I received it back from repair, it cracked again. I'm also out $500 having to repurchase software that now doesn’t work. They refuse to give me a working laptop. Total of $1,700 wasted. Foreign customer service is terrible. Thick accents barely recognizable as English. GOODBYE HP. My next $10,000 is going elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I was looking for something to do a multitasking jobs, and is been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Working well as expected. The only minus is windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, but the screen could be more bright and clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well fast clear picture A lot of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son stated that it was the computer he needed for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review from the team there in Lakewood CO but for the team on the phone you SUCK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    employees were very knowledgeable and helped us get the best product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great customer service received

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came with Windows 11 and crashed when I tried to install Adobe Photoshop Elements on it. Best Buy support was of no help and referred me to HP support but gave me a wrong number. Eventually I reached the right HP support, who, after 5 1/2 hours on the phone, was able to help me set it back to factory install. The sales rep at Best Buy gave me incorrect info and I think she was just telling me what I wanted to hear to make the sale.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and everything seems to be good. Nice laptop for students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working as per my requirements like 2 in 1. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product The best one I had ever have I highly recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new college student and says it's doing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my son who’s a freshman in college. He needed certain features and this was the best match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with my purchase. The battery life isn’t great but that isn’t a huge problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast, the geek squad did a nice job transferring data from the old hard drive

    I would recommend this to a friend